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10500 Wicklow Way Reviews
Read reviews from customers who used our services at 10500 Wicklow Way
Total reviews
97
Average Rating
4.4/5
The dishwasher technician was polite knowledgeable, and did a great job repairing my dishwasher, and made it working properly. I would even ask for him again if I ever need it.Thank you for sending someone that did an excellent job.
Ron P,
Customer service response - Thank you for taking the time to leave such a positive review. We are glad to hear that our technician was polite, knowledgeable, and able to fix your dishwasher. We appreciate your feedback and hope to assist you again in the future if needed.
Sears Home Services on 1705597632198
Tech was very courteous. Called to tell be what time he would be here. Left the work area very clean!
Nancy F,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our technician's courteousness and cleanliness.
Sears Home Services on 1705679003361
This is the third trip out to try to fix a brand new Samsung refrigerator that didn’t work after 12 hours. The first technician did not diagnose the problem correctly but Samsung sent three compressors to me! The second technician diagnosed a faulty mother board. That part was ordered and was installed by the same technician that came on the second visit. He seems knowledgeable and was very customer service oriented. If the refrigerator doesn’t work correctly after this fix, he is recommending that Samsung send new refrigerator out as it is under warranty and still has all the plastic wrap on to prevent scratching. I would recommend this repair technician but would not recommend buying a Samsung refrigerator! My new one didn’t even work one day….
LeAnn M,
Customer service response - We apologize for the inconvenience and frustration caused by the issues with your new Samsung refrigerator. We appreciate your recommendation of our repair technician and thank you for leaving your feedback.
Sears Home Services on 1705036253828
Matthew was friendly, courteous, and professional. explained the problem, and what could be done to resolve the issue.
Merrilee B,
Customer service response - Thank you for your review! We appreciate your kind words about our technician Matthew and his professionalism in explaining the problem and providing solutions to resolve the issue.
Sears Home Services on 1707365736905
Superb service
GINGER B,
Norma D,
Mary M,
Service repair on my dryer was done quickly and it is now working. Xer knows his stuff! Service technician was polite, effective and on time. Thank you
Constance M,
Renee A,
Technician was very polite and knowledgeable but this was the fifth visit and my machine still doesn’t work!!!
Laura M,
Customer service response - Thank you for your feedback, Laura. We're sorry to hear about the ongoing issue with your machine. Please contact us directly so we can work on resolving this for you.
Sears Home Services on 1771288579311
