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10500 Wicklow Way Reviews
Read reviews from customers who used our services at 10500 Wicklow Way
Total reviews
97
Average Rating
4.4/5
Joe M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753926512040
Using Sears appliance repair was great! Making the appointment was extremely easy and there were several convenient times available. The technician was on time, courteous and knowledgeable. Communication from Sears and the technician was excellent.
Colleen C,
Customer service response - Thank you for your positive feedback, Colleen! We're glad to hear that making an appointment was easy and that our technician provided timely, courteous, and knowledgeable service.
Sears Home Services on 1753318036569
Excelente service. Technician polite and very knowledgeable...thank you
mervin R,
Customer service response - Thank you for your positive feedback, Mervin! We're glad to hear that our technician provided excellent service and was polite and knowledgeable.
Sears Home Services on 1748479058929
Adam was very friendly and professional. He took his time to show me what he did to get my HVAC running smoothly and provided helpful tips. Thank you!
Katie E,
Customer service response - Thank you for your kind words, Katie! We're glad to hear that Adam provided friendly and professional service and shared helpful tips with you.
Sears Home Services on 1747961692550
Friendly and quick. Great service
Carol A,
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear you received friendly and quick service.
Sears Home Services on 1747356837840
Loved it. He was informative, and competent. He was polite.
Sue C,
Customer service response - Thank you for your positive feedback, Sue! We're glad to hear that our technician was informative, competent, and polite.
Sears Home Services on 1746602689111
I called my home warranty company whom sent sears. The reason for the call was because the wash machine is not pumping / spinning all of the water out of the machine after a full cycle. This has caused a moldy smell and slimey gasket that I use vinegar, magic wash and have to leave the door open. Technician said that gasket needs to be replaced after a bunch of questions about how clean we keep our machine. Then at the end of the call and charging us $100 for a gasket that he says is normally $500, he states that we will need to wipe out the drum after every load with a dry towel and leave the door open. REALLY??? Who else has to do this with a “functioning” washer? And he never put a towel down and instead left water on the floor along with pieces of gunk from the gasket he also left laying there. This is NOT the sears quality of service I was expecting.
Mari (,
Customer service response - We apologize for the trouble you've faced, Mari. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746068853231
Tune-Up on Frig, Washer & Dryer. Ryan found an issue with dryer and he'll be back to replace a few parts. I'm very happy with his knowledge, professionalism and all around a kind person. The Master Protection Agreement is well worth it! Paid $0 today.
Carol E,
Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear that our technician provided excellent service and that our warranty has served you well over the years.
Sears Home Services on 1745972811070
Mohammad did an excellent job, replacing our evaporator fan in our refrigerator. He was friendly, professional, and very knowledgeable. The very best Technician that has visited our home.
Debbie V,
Customer service response - Thank you for your kind words, Debbie! We're thrilled to hear that Mohammad provided excellent service and that you found him friendly, professional, and knowledgeable.
Sears Home Services on 1744760849184
John W,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1743987791676
