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10500 Wicklow Way Reviews
Read reviews from customers who used our services at 10500 Wicklow Way
Total reviews
97
Average Rating
4.4/5
Refrigerator
Caesarine R,
Customer service response - Thank you for your positive feedback, Caesarine! We're glad to hear that you had a good experience with your refrigerator service.
Sears Home Services on 1773623531196
Angel C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772156139763
Our experience with the repairman Ben from Sears appliance repair was great from start to finish. We were timely informed of his arrival time window. Even got a call when he was heading our way. A rare thing these days. Ben represented Sears in a very professional manner. He diagnosed our refrigerators issue and ordered the correct parts for its repair and got it working again. Very pleased! 5 stars all the way !!!!
D C,
Customer service response - Thank you for your positive feedback, D Chimenti! We're glad to hear that Ben provided professional service and kept you informed throughout the process, getting your refrigerator working again.
Sears Home Services on 1769643804773
Our technician arrived early. He was very polite and knowledgeable.
Joanie B,
Customer service response - Thank you for your positive feedback, Joanie! We're glad to hear that our technician was early, polite, and knowledgeable.
Sears Home Services on 1769133679920
Nice serviceperson. Did a great job fixing freezer.
Carol B,
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear that our service person did a great job fixing your freezer.
Sears Home Services on 1769133749757
Mark C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767059426167
The Technician was very Knowledgeable and did a Great Job 👍
Vickie,
Customer service response - Thank you for your positive feedback, Vickie! We're glad to hear that our technician was knowledgeable and did a great job.
Sears Home Services on 1766371309577
Tech was great! Thank goodness it was still under warranty. New engine in my 1 year old washer. I will say the managers need to be sure to schedule a little better and actually be there when scheduled but I still give 5 stars.
Lacey S,
Customer service response - Thank you for your feedback, Lacey! We're glad to hear that the tech was great and your washer was repaired under warranty. We appreciate your input on scheduling and will work to improve.
Sears Home Services on 1764910865076
Technician was excellent. Your website and AI scheduler barely function. I signed up for Kitchen/Laundry Maintenance bundle but only displayed washer. Calling to reschedule was a nightmare and never was accurate.
Virginia E,
Customer service response - Thank you for your feedback, Virginia! We're glad to hear that the technician was excellent, and we apologize for the issues you faced with our website and scheduling system.
Sears Home Services on 1763084427130
Very knowledgeable, great person the best
DAVID M,
Customer service response - Thank you for your positive feedback, David! We're glad to hear that our technician was knowledgeable and a great person.
Sears Home Services on 1763083908211
