10500 Wicklow Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Susan M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 04, 2024
Corey B
Adam was very helpful, and made sure there wasn't anything else we needed before he left
Customer service response - Thank you for highlighting Adam's dedication to exceptional service. We're thrilled to have helped!
Sears Home Services on June 27, 2024
Barry I
Technician showed up within 2 hours of the initial phone call. Job completed in under an hour. No nonsense and efficient.
Customer service response - Thank you for recognizing our quick and efficient service. We're thrilled we could meet your expectations!
Sears Home Services on June 27, 2024
Suzie C
Customer service response - A big thank you, Suzie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 21, 2024
Jeannette G
Our technician was excellent. He was friendly, knowledgeable and was able to diagnose and fix the stove.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on June 20, 2024
Dorothy C
Worked very hard with lots of patience. Was very pleasant doing the job. He was very pleasant to deal with. I cannot say enough good about him. Thank you for having such such a good employee.
Customer service response - Thank you for your kind words; it's heartening to hear about your positive experience with our technician. We're proud to have team members who make your satisfaction their top priority.
Sears Home Services on June 13, 2024
Stephen B
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on June 13, 2024
Maggie N
Francisco arrived promptly. Kept in contact that he was arriving. Did work on the machine, he explained the issue, fixed it. Made sure the machine worked properly before leaving. Thank you very much!!
Customer service response - We're thrilled to hear about your positive experience with Francisco and appreciate the time you took to share your feedback. Thank you very much for choosing us for your appliance repair needs!
Sears Home Services on June 05, 2024
Robin L
While the result of the service ended with a part that is unavailable, the technician did everything possible to assure that I could continue to use my 13 year old Kenmore Pro range. He was respectful and friendly during the entire appointment. This is the second time he has serviced one of my appliances and I highly recommend them for honesty in their recommendations.
Customer service response - We're glad to hear about your positive experience with our technician, especially his diligence and respectful manner. Thank and recommend your ongoing support and trust in our team's honesty.
Sears Home Services on May 31, 2024
R E
Great communication and repair personnel. Use Sears with confidence. We knew exactly what was going to happen next and when. Parts shipped fast and return repair done well
Customer service response - Thank you for recognizing our effective communication and the efficiency of our repair services. It's a pleasure to know that we can meet your appliance repair needs confidently.
Sears Home Services on March 14, 2024
