4150 Shaw Avenue Reviews

Read reviews from customers who used our services at 4150 Shaw Avenue


Total reviews

356


Average Rating

4.2/5

July 21, 2018
Overall rating

Roger S,

August 07, 2018
Overall rating

The service was great, the repair cost for 30 minutes of work stinks ($109.00). I don't have a problem with the diagnostic fee or parts cost, but $109.00 for 30 minutes is crazy, THIS WILL BE THE FIRST AND ONLY TIME SEARS WILL BE CALLED TO WORK ON MY 2 CRAFTSMAN LAWN TRACTORS.

Louis L,

April 04, 2019
Overall rating

Rd T,

Customer service response - Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Sears Home Services on 1576324800000

December 21, 2023
Overall rating

Took a long time to get the part but service guy was great.

Rick C,

August 24, 2023
Overall rating

Sareth (my assigned technician) came well within their scheduled time frame and inspected my washer. Within minutes was able to diagnose and address the problem. He was very friendly, professional and knowledgeable. Only complaint is the price for labor/time. (with 10% discount applied) price was $216 They were only here from 8:38am - 9:10 (~30min) and tightened a bolt, and ran some diagnostics. The price should have been capped at the diagnostic price of $109 since there was no parts required for a fix and the time was minimal. No complaints with the technician, only with the pricing

Ryan A,

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1694692800000

December 21, 2023
Overall rating

The men were very professional & really knew there job.

Lee O,

August 09, 2021
Overall rating

Bad on the clean up

mike C,

June 24, 2015
Overall rating

Repair Person was wonderful; however, you said you would send all the parts that you would need to make repair. You send everything except the part that was needed to make the repair. This was a brand new dryer I bought and never used.

Carolyn M,

June 18, 2016
Overall rating

long and tedious, took three visits to solve problem. Even though there was a bulletin available, support staff did not catch it until third visit. First washer lasted more than twenty years, this model has been a problem from day one. What ever happened to the California lemon law?

Randall S,

April 04, 2017
Overall rating

Tech was great, on time, everything was professional done. Unfortunately the repair entailed repairing a water leak in a refrigerator. After the $400 repair, the leak was back the following day. I've scheduled another appointment.

Brad P,

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