1420 Travis Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cathy T
Adam is such a knowledgeable and thorough service man. He took care of our issue in a timely and efficient manner. I feel blessed that Adam was our serviceman.
Customer service response - Thank you for your positive feedback, Cathy! We're glad to hear that Adam was knowledgeable and thorough in resolving your issue.
Sears Home Services on April 28, 2025
Jesse C
A very knowledgeable technician. I had a refrigerator water leak. He diagnosed the problem and solved it quickly.
Customer service response - Thank you for your positive feedback, Jesse! We're glad to hear that our technician was knowledgeable and quickly resolved your refrigerator water leak.
Sears Home Services on April 24, 2025
davem
Tech was very professional and seemed very knowledgeable.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was professional and knowledgeable.
Sears Home Services on April 22, 2025
Rahiq S
Excellent service!
Customer service response - Thank you for your positive feedback, Rahiq! We're glad to hear you received excellent service.
Sears Home Services on April 22, 2025
Brandon F
Technician was fantastic!! Really nice customer service, kept us aware of what fixes he was doing.
Customer service response - Thank you for your positive feedback, Brandon! We're glad to hear that our technician provided fantastic customer service and kept you informed throughout the process.
Sears Home Services on April 20, 2025
Chelle
Rafi arrived as scheduled and have great customer service. He identified the repair needed immediately and had the part ready. Answered my questions and gave me all the information needed. Very helpful and friendly. Finished the repair in a timely manner. Thanks!
Customer service response - Thank you for your positive feedback, Chelle! We're glad to hear that Rafi provided great customer service and completed the repair efficiently.
Sears Home Services on April 20, 2025
Mark A
Conrad was friendly, knowledgeable and efficient. Couldn’t ask for anything better
Customer service response - Thank you for your positive feedback, Mark! We're glad to hear that Conrad was friendly, knowledgeable, and efficient.
Sears Home Services on April 15, 2025
Luana D
I was desperate to get a qualified Maytag technician to come out on a Friday. I had even called Maytag about 8 a.m. that morning. MAYTAG sold me a $34.99 per month warranty on the 10 year commercial technology washing machine. Some company located in Pittsburgh, ca, named Aries, is supposed to fulfill warranty obligations. The company voicemails were full, not accepting any new messages. I googled better business Bureau keyed in Aries. Determental information on BBB website. Have to call Maytag on Monday to cancel the $34.99 per month warranty I was sold. I always remember Sears for being forthright, honest, earnest business practice and ethics. Sears value is what we need to keep America strong and a going concern. Mr. Russell didn't disappoint. He was knowledgeable, responsive, respectful, and explained to me the mode the washer was stuck in. He took necessary time to diagnose, calibrate, and repair. Since I am using the washer it is incumbent for me to find a technician and to repair what is broken. Same value my husband and I instilled in their upbringing. I felt such a driving, urgent need to get the machine repaired before my son would need to use his machine when time to wash his own laundry. Sears and Mr. Russell allowed me to get a timely repair in a short span of time. I am so grateful to Sears and to Mr. Russell, without a doubt wouldn't be writing this to you on a Saturday. Keep up the good work. Best wishes to Sears and Mr. Russell for allowing me to be the responsible adult that I am supposed to be.
Customer service response - Thank you for your positive feedback, Luana! We're glad to hear that Mr. Russell provided knowledgeable and responsive service, and that we could assist you in a timely manner.
Sears Home Services on April 13, 2025
Mary W
The technician was very helpful and very professional. Thank you!
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that our technician was helpful and professional.
Sears Home Services on April 13, 2025
Peter (
Mohammad did a great job. Friendly and did an excellent job. I very happy with my repair from Sears.
Customer service response - Thank you for your positive feedback, Peter! We're glad to hear that Mohammad was friendly and did an excellent job with your repair.
Sears Home Services on April 09, 2025