Appointment Lookup
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1420 Travis Blvd Reviews
Read reviews from customers who used our services at 1420 Travis Blvd
Total reviews
314
Average Rating
4.6/5
Muhammad was polite and competent. The computer scheduling system sent him a day earlier than I expected, so I was surprised!
Janet M,
Customer service response - Thank you for your feedback, Janet! We're glad to hear Muhammad was polite and competent, and we appreciate your understanding with the scheduling surprise.
Sears Home Services on 1790517847162
Omar S,
Customer service response - Thank you for the amazing 5-star review, Omar! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789691534133
Adam was very thorough when checking my AC. He also noticed that my capacitor and outside unit needed some attention and address that for me. It was very kind.
Juan M,
Customer service response - Thank you for your feedback, Juan! We're glad to hear Adam was thorough and kind in addressing your AC and its components.
Sears Home Services on 1789662918668
Ben was amazing. He was very thorough,explained every step, and was soooo nice. Great personality. I wish every service tech could be as sweet as Ben. Thank you Ben!
hilary H,
Customer service response - Thank you for your feedback, Hilary! We're glad to hear Ben was thorough, explained everything clearly, and had a great personality.
Sears Home Services on 1789427533588
Antonio was amazing, extremely professional and helpful. Great communication thank you for your help.
Frank S,
Customer service response - Thank you for your feedback, Frank! We're glad to hear Antonio was professional, helpful, and communicated well.
Sears Home Services on 1789425389787
Richie F,
Customer service response - Thank you for the amazing 5-star review, Richie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789141057814
On time and very professional
Donald R,
Customer service response - Thank you for your feedback, Donald! We're glad to hear you found our service on time and very professional.
Sears Home Services on 1788972784747
Friendly , and thorough. Over all he was excellent
Evangeline L,
Customer service response - Thank you for your feedback, Evangeline! We're glad to hear the technician was friendly, thorough, and provided excellent service.
Sears Home Services on 1788545376123
The first technician that initial came, immediately diagnosed the problem. He did not even do any test on other possible cause. He ordered a replacement part (ice maker) that is not needed. The 2nd technician Mohammad, came to supposedly install the ice maker said that the ice maker is not the problem. He conducted multiple test and concluded that there’s a leak on the Freon. He repaired the leak and added Freon. American Home Shield needs to be aware that not every technician is knowledgeable, and not every diagnosis is 100% correct. We all need someone like Mohamed who knows what they are doing. Excellent job Mohamed!
Arnel C,
Customer service response - Thank you for your feedback, Arnel! We're glad to hear that Mohammad provided an excellent service and resolved the issue with your appliance.
Sears Home Services on 1788311003049
Richard P,
Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788220043345
Leroy is the best. I always have a great experience with Sears Home Repair services. Leroy was so knowledgeable about our washer and the repair was quick and he explained the problem and what needed to be repaired so that I could easily follow what he did. Thank you so much.
Alicia M,
Customer service response - Thank you for your feedback, Alicia! We're glad to hear Leroy provided a great experience and was knowledgeable and clear about your washer repair.
Sears Home Services on 1787799395635
Felicia B,
Customer service response - Thank you for the amazing 5-star review, Felicia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787261694881
The whole experience was a little tedious because it took a long time, the technicians were very friendly and knowledgeable, we’re happy it is FIXED. Thank you.
Felix M,
Customer service response - Thank you for your feedback, Felix! We're glad to hear the technicians were friendly and knowledgeable, and that you're happy with the repair.
Sears Home Services on 1786992398571
Hamid was very kind and did an excellent job of explaining our issues.
Gloria M,
Customer service response - Thank you for your feedback, Gloria! We're glad to hear Hamid was kind and explained your issues clearly.
Sears Home Services on 1786573029645
Adam was great! On time, professional, explained everything so i could understand and repaired the AC quickly!
Grant A,
Customer service response - Thank you for your feedback, Grant! We're glad to hear Adam was on time, professional, and able to explain everything clearly while repairing your AC quickly.
Sears Home Services on 1785978940895
Fantastic, always want Ben back when we need repairs.
Kevin M,
Customer service response - Thank you for your feedback, Kevin! We're glad to hear you had a fantastic experience with Ben and look forward to assisting you with future repairs.
Sears Home Services on 1785435460453
Adam was amazing, professional, Friendly. Would like to have him for EVERY maintenance call. !!! 👍
annette S,
Customer service response - Thank you for your feedback, Annette! We're glad to hear Adam was amazing, professional, and friendly, and we appreciate your enthusiasm for his service.
Sears Home Services on 1785179564933
Richard M,
Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784927583081
Thank you Leroy for good repair service on our old G & E dishwasher
Carmen B,
Customer service response - Thank you for your feedback! We're glad to hear Leroy provided good repair service on your G & E dishwasher.
Sears Home Services on 1784336533252
Very knowledgeable And a good sense of humor
John W,
Customer service response - Thank you for your feedback, John! We're glad to hear the service was knowledgeable and came with a good sense of humor.
Sears Home Services on 1783628429469
Leroy did a great job. Very efficient, and obviously takes pride in his work. Showed up when the app said he would...all good with our dryer now!
Arica R,
Customer service response - Thank you for your feedback, Arica! We're glad to hear Leroy was efficient, punctual, and took pride in his work, and that your dryer is all good now.
Sears Home Services on 1782844185640
Jennifer L,
Customer service response - Thank you for the amazing 5-star review, Jennifer! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782764730929
Alexander D,
Customer service response - Thank you for the amazing 5-star review, Alexander! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782415060040
The tech was very professional did a very good job and his assistant or apprentice very polite was very satisfied with customer service
Martin C,
Customer service response - Thank you for your feedback, Martin! We're glad to hear the tech and his assistant were professional and polite, and that you were satisfied with the customer service.
Sears Home Services on 1782340330850
Shirley H,
Customer service response - Thank you for the amazing 5-star review, Shirley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781736183182
