1420 Travis Blvd Reviews
Read reviews from customers who used our services at 1420 Travis Blvd
Total reviews
291
Average Rating
4.7/5
I was desperate to get a qualified Maytag technician to come out on a Friday. I had even called Maytag about 8 a.m. that morning. MAYTAG sold me a $34.99 per month warranty on the 10 year commercial technology washing machine. Some company located in Pittsburgh, ca, named Aries, is supposed to fulfill warranty obligations. The company voicemails were full, not accepting any new messages. I googled better business Bureau keyed in Aries. Determental information on BBB website. Have to call Maytag on Monday to cancel the $34.99 per month warranty I was sold. I always remember Sears for being forthright, honest, earnest business practice and ethics. Sears value is what we need to keep America strong and a going concern. Mr. Russell didn't disappoint. He was knowledgeable, responsive, respectful, and explained to me the mode the washer was stuck in. He took necessary time to diagnose, calibrate, and repair. Since I am using the washer it is incumbent for me to find a technician and to repair what is broken. Same value my husband and I instilled in their upbringing. I felt such a driving, urgent need to get the machine repaired before my son would need to use his machine when time to wash his own laundry. Sears and Mr. Russell allowed me to get a timely repair in a short span of time. I am so grateful to Sears and to Mr. Russell, without a doubt wouldn't be writing this to you on a Saturday. Keep up the good work. Best wishes to Sears and Mr. Russell for allowing me to be the responsible adult that I am supposed to be.
Luana D,
Customer service response - Thank you for your positive feedback, Luana! We're glad to hear that Mr. Russell provided knowledgeable and responsive service, and that we could assist you in a timely manner.
Sears Home Services on 1744591372224
The technician was very helpful and very professional. Thank you!
Mary W,
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that our technician was helpful and professional.
Sears Home Services on 1744591469420
Mohammad did a great job. Friendly and did an excellent job. I very happy with my repair from Sears.
Peter (,
Customer service response - Thank you for your positive feedback, Peter! We're glad to hear that Mohammad was friendly and did an excellent job with your repair.
Sears Home Services on 1744243359900
Determined too old to repair.
Duke H,
Customer service response - Thank you for your positive feedback, Duke! We're glad to have provided clarity on the repair status.
Sears Home Services on 1744154592324
The nicest repair person so far!!!
Beth V,
Customer service response - Thank you for your positive feedback, Beth! We're glad to hear that our repair person was the nicest you've encountered.
Sears Home Services on 1743988191983
Professional technician and on time with appointment.
Pamela S,
Customer service response - Thank you for your positive feedback, Pamela! We're glad to hear that our technician was professional and punctual.
Sears Home Services on 1743988189739
Pleasant, informative and very helpful
Chris M,
Customer service response - Thank you for your positive feedback, Chris! We're glad to hear that our service was pleasant, informative, and helpful.
Sears Home Services on 1743641372518
Michael was courteous, immediately diagnosed the issue and made the repair…. Very satisfied with his work.
ed W,
Customer service response - Thank you for your positive feedback, Ed! We're glad to hear that Michael was courteous and efficient in diagnosing and repairing the issue.
Sears Home Services on 1743553583587
Very good!!
Todd B,
Customer service response - Thank you for your positive feedback, Todd! We're glad to hear you had a very good experience.
Sears Home Services on 1743553866973
Great customer service!
Kalyn H,
Customer service response - Thank you for your positive feedback, Kalyn! We're glad to hear you received great customer service.
Sears Home Services on 1743383602971