2200 Harbor Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Don M
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 08, 2024
Jean L
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 05, 2024
Marty M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 05, 2024
Wendy C
Excellent service. Extremely knowledgeable and respectful
Customer service response - Thank you for your feedback, Wendy! We're delighted to hear that you found our service knowledgeable and respectful.
Sears Home Services on November 21, 2024
Henry G
The repairman did excellent work for the Resin-Exchange process. The information exchange with Transformco (AKA 'Sears') was horrific! I was sent weekly messages (by robot) that one part of six, an O-Ring was Backordered and preventing completion of the repair. In fact, the needed O-Rings had been shipped in one delivery. I feared that my 'down-payment', $800, was being embezzled by fraud; that the parts order was purposely stagnated. While I am relieved to have the work performed successfully, today, I do not plan to do further business with 'you-all' who operate under the name of SEARS! My displeasure is not at all based on any fault of the A&E (AKA 'SEARS') repairman, but rather on my losing trust in your brand. By receiving interminable and erroneous notifications of BACKORDERED, I thought my down-payment was LOST!
Customer service response - Thank you for sharing your experience, Henry. We apologize for the communication issues you faced and understand your frustration. We're glad the repair was completed successfully and appreciate your feedback.
Sears Home Services on November 21, 2024
Lynn J
Bill did a great job in a short amount of time. Thank you!
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 16, 2024
Jay M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 06, 2024
Michael S
Very knowledgeable tech. Diagnosed the problem and had it repaired and working in minutes. Great experience.
Customer service response - Thank you for sharing your experience, Michael! We're delighted to hear that our technician was knowledgeable and resolved the issue quickly.
Sears Home Services on November 05, 2024
Laura
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 29, 2024
Larry S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 22, 2024
