Appointment Lookup
802-552-4364
2200 Harbor Blvd Reviews
Read reviews from customers who used our services at 2200 Harbor Blvd
Total reviews
197
Average Rating
4.6/5
The repairman did excellent work for the Resin-Exchange process. The information exchange with Transformco (AKA 'Sears') was horrific! I was sent weekly messages (by robot) that one part of six, an O-Ring was Backordered and preventing completion of the repair. In fact, the needed O-Rings had been shipped in one delivery. I feared that my 'down-payment', $800, was being embezzled by fraud; that the parts order was purposely stagnated. While I am relieved to have the work performed successfully, today, I do not plan to do further business with 'you-all' who operate under the name of SEARS! My displeasure is not at all based on any fault of the A&E (AKA 'SEARS') repairman, but rather on my losing trust in your brand. By receiving interminable and erroneous notifications of BACKORDERED, I thought my down-payment was LOST!
Henry G,
Customer service response - Thank you for sharing your experience, Henry. We apologize for the communication issues you faced and understand your frustration. We're glad the repair was completed successfully and appreciate your feedback.
Sears Home Services on 1732185765831
Bill did a great job in a short amount of time. Thank you!
Lynn J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1731821262293
Jay M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1730874054817
Very knowledgeable tech. Diagnosed the problem and had it repaired and working in minutes. Great experience.
Michael S,
Customer service response - Thank you for sharing your experience, Michael! We're delighted to hear that our technician was knowledgeable and resolved the issue quickly.
Sears Home Services on 1730791463412
Laura,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730191977920
Larry S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1729575885313
Kathy A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1728445754311
Reasmey N,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1727981912854
Evon A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1726978858739
He called ahead, which was greatly appreciated. Efficient, knowledgeable and answered all my questions.
C E,
Customer service response - Thank you for your feedback! We're pleased to hear that our technician was efficient, knowledgeable, and attentive to your needs.
Sears Home Services on 1726979132161
