1001 Sunvalley Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pete G
bay M
David M
Anthony was courteous, efficient, and helpful with his maintenance check of our refrigerator, washer, and dryer. He also helped us renew our maintenance plan for 3 years.
Tsuneko G
Barbara H
The dishwasher is finally repaired. It took over a month and three repair visits; but, the last technician found the real problem and fixed it.
Parker A
Robert R
Dale W
The service repair itself was excellent, but the repair tech had problems with calls earlier in the day, so my appointment window of 1PM - 5PM was pushed back into the evening. The tech arrived at 8PM and the repair was completed around 9:15. I asked for a discount for the delay and the fact that I had left work early to be home by 1PM, and the tech took 20% off the labor charge.
Customer service response - Hi Dale, Thank you for taking the time to review your last experience with Sears! We apologize that your service time was pushed back so late in the evening, but we are glad to see the tech was able to offer you that discount to accompany you for it. We are happy to see you were all together satisfied with your services, and we hope to continue choosing Sears for all your future service needs!
Sears Home Services on December 14, 2017
simona V
Customer service response - Hi Simona, Thank you so much for taking the time to leave us a rating! We are happy to see you had a positive experience with Sears. If there is anything we can do to better your experience for next time, please do not hesitate to let us know. We strive for 5 stars! Thank you for choosing Sears, and have a great rest of your day, Simona!
Sears Home Services on December 14, 2017
WalterKenji N
Customer service response - Hi there, Thank you for taking the time to share your rating with us. We are happy to see you had a positive experience! If there is anything we can do in the future to better your experience for next time, please do not hesitate to let us know. We value you as a customer and want to provide you with the best 5 star service possible! Thank you and have a great rest of your day!
Sears Home Services on December 14, 2017
