1001 Sunvalley Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Yuko C
He came earlier than expected but it took him only about half an hour to finish. Now we can wash our clothes in a confidence!
Customer service response - Thank you for your positive review, Yuko! We're delighted to hear that our technician provided efficient service, allowing you to wash your clothes with confidence.
Sears Home Services on November 05, 2024
Mariessa D
Setting up the appointment was easy, the customer service representative was both friendly and helpful. I appreciated receiving a text that my technician was in his way. I appreciated the time he took to attempt to remedy the problem and for leaving the location where he worked clean.
Customer service response - Thank you for your positive review, Mariessa! We're delighted to hear that the appointment setup was easy and our technician provided helpful and clean service.
Sears Home Services on October 29, 2024
Ann F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 31, 2024
Maryann S
The technician was very personable and experienced and went the extra mile with thorough troubleshooting and great explanation of what he was doing and why. The best Sears service I have had lately.
Customer service response - Thank you for your positive review, Maryann! We're delighted to hear that our technician provided thorough and personable service, making it the best Sears experience for you.
Sears Home Services on October 27, 2024
Bridget E
Alex was very nice and courteous and seemed very knowledgeable, however he wasn't able to fix it without a serial number due to sears policy
Customer service response - Thank you for your positive feedback, Bridget! We're glad to hear Alex was courteous and knowledgeable, and we apologize for any inconvenience regarding the serial number requirement.
Sears Home Services on October 27, 2024
Esther S
The Sears Repairman was fabulous. He was very friendly and knowledgeable regarding my appliance concerns. The young repairman spoke to me in a way where I clearly understood the way wash machines work and their cycles. Kudos to him!
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 23, 2024
Sylvia T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
Nancy G
Allen got to the root of a problem that initially occurred two months before, spending extra time to ensure everything was in working order and providing maintenance tips. I was pleased with his service and thoroughness. He was also polite and considerate during the service call regarding minimizing disruption or mess.
Customer service response - Thank you for sharing your experience, Nancy! We're delighted to hear that Allen provided thorough and considerate service, ensuring everything was in working order and offering valuable maintenance tips.
Sears Home Services on October 14, 2024
Arthur A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 13, 2024
neeta B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 08, 2024