1001 Sunvalley Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (427 reviews)

Yuko C

November 05, 2024

He came earlier than expected but it took him only about half an hour to finish. Now we can wash our clothes in a confidence!

Source: Google

Customer service response - Thank you for your positive review, Yuko! We're delighted to hear that our technician provided efficient service, allowing you to wash your clothes with confidence.

Sears Home Services on November 05, 2024

Mariessa D

October 29, 2024

Setting up the appointment was easy, the customer service representative was both friendly and helpful. I appreciated receiving a text that my technician was in his way. I appreciated the time he took to attempt to remedy the problem and for leaving the location where he worked clean.

Source: Google

Customer service response - Thank you for your positive review, Mariessa! We're delighted to hear that the appointment setup was easy and our technician provided helpful and clean service.

Sears Home Services on October 29, 2024

Ann F

October 31, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 31, 2024

Maryann S

October 26, 2024

The technician was very personable and experienced and went the extra mile with thorough troubleshooting and great explanation of what he was doing and why. The best Sears service I have had lately.

Source: Google

Customer service response - Thank you for your positive review, Maryann! We're delighted to hear that our technician provided thorough and personable service, making it the best Sears experience for you.

Sears Home Services on October 27, 2024

Bridget E

October 26, 2024

Alex was very nice and courteous and seemed very knowledgeable, however he wasn't able to fix it without a serial number due to sears policy

Source: Google

Customer service response - Thank you for your positive feedback, Bridget! We're glad to hear Alex was courteous and knowledgeable, and we apologize for any inconvenience regarding the serial number requirement.

Sears Home Services on October 27, 2024

Esther S

October 23, 2024

The Sears Repairman was fabulous. He was very friendly and knowledgeable regarding my appliance concerns. The young repairman spoke to me in a way where I clearly understood the way wash machines work and their cycles. Kudos to him!

Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 23, 2024

Sylvia T

October 23, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 23, 2024

Nancy G

October 14, 2024

Allen got to the root of a problem that initially occurred two months before, spending extra time to ensure everything was in working order and providing maintenance tips. I was pleased with his service and thoroughness. He was also polite and considerate during the service call regarding minimizing disruption or mess.

Source: Google

Customer service response - Thank you for sharing your experience, Nancy! We're delighted to hear that Allen provided thorough and considerate service, ensuring everything was in working order and offering valuable maintenance tips.

Sears Home Services on October 14, 2024

Arthur A

October 13, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 13, 2024

neeta B

October 08, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 08, 2024

Average Rating: 4.2/5 (427 reviews)
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