1001 Sunvalley Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (414 reviews)

Owen S

May 17, 2017

Service team was knowledgeable and efficient. I needed a new filter so they offered to order the part since they did not have one on the truck. Very pleased with the work completed!

Source: Google

Customer service response - Owen, Thank you for the time to leave us such a positive review! This is the customer service that Sears strives to give, so it is great to hear you were able to experience that. We hope you continue to choose Sears for your future service needs!

Sears Home Services on December 14, 2017

Sarah S

May 24, 2017

I had a really nice repair man that did a wonderful job. I bought a extended year because of him.

Source: Google

Customer service response - Hi Martha! That is so great to hear you had a 5 star experience with our technician. Buying an extended year was definitely a smart decision, so good choice! Thank you for taking the time to share your experience with us, and thank you for choosing Sears. We hope to service you again in the future.

Sears Home Services on December 14, 2017

Judy

May 24, 2017
Source: Google

Customer service response - Hi Judy, Thank you for your 5 star rating! We are so excited to see you had such a wonderful experience with us. We hope you continue to choose Sears in the future.

Sears Home Services on December 14, 2017

Miranda O

May 29, 2017
Source: Google

Customer service response - Hi Miranda, We love to see the 5 stars! That is what we strive for! We appreciate the rating, and we want to personally thank you for choosing Sears. See you again next time!

Sears Home Services on December 14, 2017

Eva G

May 29, 2017
Source: Google

Customer service response - Hi Eva, Thank you for taking the time to rate Sears 5 stars! We are happy to see you received excellent customer service, and we are looking forward to servicing you again in the future.

Sears Home Services on December 14, 2017

Melinda H

May 30, 2017

The technician was very knowledgeable and very professional.

Source: Google

Customer service response - Hi Melinda, We are thrilled to see you were so satisfied with our technician enough to give us a 5 star review! Thank you! We value you as a Sears customer, and hope you continue to choose us in the future for all your service needs!

Sears Home Services on December 14, 2017

MYA K

June 05, 2017

The service man called ahead of his scheduled appointment, arrived on time, was neat and tidy and very respectful of me and my home. He diagnosed the problem quite quickly, Fixed the problem and presented me with a reasonable bill for the service.

Source: Google

Customer service response - Hi MYA! Thank you for taking the time to let us know about your recent service visit! We love to see that your tech was respectful and efficient ! We appreciate your feedback and look forward to assisting you in the future.

Sears Home Services on December 14, 2017

Joel N

June 06, 2017

Clear quote, On time, thorough, clean up, giving good info and advice

Source: Google

Customer service response - Thank you for sharing your review! Happy to hear that you were pleased with your service! Glad the technician was able to provide you with great recommendations. We thank you for your business, and look forward to servicing you in the future!

Sears Home Services on December 14, 2017

Michael S

June 26, 2017
Source: Google

Customer service response - Hi Michael, Thank you so much for taking the time to share your experience with us! We are so happy to see you were satisfied with our services, and our technicians were able to meet your expectations. We appreciate your business, and hope you continue to choose Sears in the future for all your service needs.

Sears Home Services on December 14, 2017

Steve R

June 26, 2017

Had a LED light go out on our LG Washer and called in a service request. Technician was on time, polite, explained the problem and advised a part had to be ordered and will take 3 weeks and we will be notified when the part comes in for a return trip. Returned as scheduled on time, made the repair quickly and showed me it was good as new and tested it for me without asking.

Source: Google

Customer service response - Hi Steve, Thank you so much for taking the time to share your experience with us. We are thrilled to see you were satisfied with our technicians, and they were able to provide you with 5 star service. We appreciate your business, and look forward to servicing you again in the future so we can continue to provide you with 5 stars. Thank you and have a great rest of your day!

Sears Home Services on December 14, 2017

Average Rating: 4.1/5 (414 reviews)
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