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1001 Sunvalley Blvd Reviews
Read reviews from customers who used our services at 1001 Sunvalley Blvd
Total reviews
518
Average Rating
4.2/5
My service tech was very professional and knowledgeable. He also was courteous about informing me of when all the parts were in and schedule my repair as soon as possible.
Kristen L,
filomena A,
Customer service response - Thanks for the great rating, Filomena! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1780016046336
Rita B,
Customer service response - Hi Rita, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1767325480922
Service techs we’re professionals and friendly. Diagnosos was thorough. Week of delay completing job due to delivery problem with part
Bob E,
Customer service response - Thank you for your review, Bob! We're happy to hear our service techs were professional and friendly, and we apologize for the delay due to the part delivery issue.
Sears Home Services on 1766450307128
Technician, Leroy was overbooked the previous day and still wasn’t at my house by 7 pm for my 12-5 pm time slot. He was very responsive and apologetic and kept me informed throughout the afternoon. At 7 pm I canceled and rescheduled for next day. Different tech but he was here by 2 and was able to repair. Excellent service. The next day delay was the only reason for a 4 star.
cynthia V,
Customer service response - Thank you for your review, Cynthia! We're happy to hear you received excellent service, and we apologize for the scheduling delay.
Sears Home Services on 1764555284004
First visit resulted in diagnosis only and part needed to be ordered. Unfortunately the part didn't arrive before the 2nd visit, so 3rd visit was needed. Technician was friendly and courteous and seemed well trained.
Christine D,
Customer service response - Thank you for your review, Christine! We're sorry for the delay with the part, but we're happy to hear our technician was friendly, courteous, and well-trained.
Sears Home Services on 1749434082998
Robert Z,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1748307915239
Argentina M,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1719196698674
wendy O,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1610821069096
They came by within the window they were scheduled to, the tech was polite and courteous, and they did the maintenance and cleaning as expected. There was a push to upsell on non-covered dryers, but I didn't mind because it gave us some good cleaning tips and helpful maintenance advice. All in all a decent experience.
Traber S,
