5900 Sunrise Mall Reviews

Read reviews from customers who used our services at 5900 Sunrise Mall


Total reviews

499


Average Rating

4.7/5

Conrad
May 04, 2026
Overall rating

Conrad provided excellent service. Professional, knowledgeable and personable. Thank you

Linda M,

Sacramento, CA
Moss2
April 30, 2026
Overall rating

He was on time, friendly and fixed it. Left the old part. Thanks

Patricia R,

Carmichael, CA
Stove top repair
April 16, 2026
Overall rating

Nice guy and he fixed the problems with the stove top,

Bill S,

El Dorado Hills, CA
Excellent and Efficient service
April 08, 2026
Overall rating

Xerv showed up first appointment of the day. He quickly diagnosed the problem and then left to pick up the needed parts. After fixing the problem he stayed til I ran through a spin cycle to ensure that I was satisfied. I'm a happy camper!

Kathleen J,

Carmichael, CA
Ac
March 30, 2026
Overall rating

Thank you for today. Awsome job. Arrived earlier then anticipated great company

Jessica N,

Pine Grove, CA
Great service tech
March 27, 2026
Overall rating

Ryan communicated and called ahead of time letting me know the timeframe in which he would be at our home. He was professional and was able to fix our washer in no time! Highly recommend!

Amy R,

El Dorado Hills, CA
Very good service, troubleshooting
March 18, 2026
Overall rating

Ryan was helpful in explaining things to me. I understood the problems better and he gave me good advice and what I could do. Thanks Ryan!

Lisa M,

Fair Oaks, CA
Claudio is great
March 12, 2026
Overall rating

Well, Claudio was an excellent technician and very knowledgeable. The products that he had to work with Thor Appliances have systemic and numerous issues. I have had nothing but problems with the range and also with the icemaker in the freezer I was supposed to have both appliances worked done today. Thor did not send over the correct paperwork so only the range was worked on today and the parts provided did not fix the problems. The door still does not close so the oven does not work properly. Sears home services is the only appliance company that will work on Thor, which tells you something warning warning do not buy Thor products.

Kathleen P,

Orangevale, CA
Washer
March 10, 2026
Overall rating

Addressed the issue with the washer and took care of the problem

Valerie H,

El Dorado Hills, CA
Home Owner
March 06, 2026
Overall rating

Logan a good tech that said. Your AI bot and your new platform are the craps. I was supposed to have an appointment on 3/3/2026 no show, no call no text just a piece of crap bot with bad programming and the bot can't tell time and lies.

Jeffrey B,

Rancho Cordova, CA