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5900 Sunrise Mall Reviews
Read reviews from customers who used our services at 5900 Sunrise Mall
Total reviews
499
Average Rating
4.7/5
Ryan was great, he knew exactly what the problem was.
I would call Sears again next time I need Appliance service.
Joseph P,
Folsom, CADishwasher
Excellent service very professional and knowledgeable will recommend to others
Victoria K,
Orangevale, CAService tech
He was very professional and very informative. I would I would use him again
Robert B,
Ione, CAExcellent Service!
Our furnace went out on Jan 2nd of 2026. We are new home owners and are still under a home warranty so we made a claim. The first company they connected us with canceled 3 different times. After speaking to the HWA, they put our claim back out and Sears received it. We were communicated with nearly daily via texts of reminders of the upcoming appointment. On the day of our appointment (01/20/2026) our technician arrived in the time window that was provided. Ronald was extremely kind, professional and took his time with assessing our problem. We were previous quoted a very high rate for just a fix to get the furnace running again. Ronald came in and was able to get the part same day at a cheaper rate, installed the part same day and even made sure the fan was cleaned and working properly (though the previous people said the fan was broken and needed to be replaced). I am very happy to type up this 5 star review in a cozy and warm house. Thank you, Ronald, for all your work and for going the extra mile for the part!
Traci R,
Cameron Park, CASuper helpful
Thank you for a prompted response and great work. Super helpful. Thank you, Marc
Cindy L,
El Dorado Hls, CAOven repair
Thankful the repair was promptly completed. They were able to order the parts, have them delivered and arrived at the beginning of the day to complete the repair.
Jennifer N,
Rancho Murieta, CAAdam was a five star service person
Adam was very professional and courteous. Although I knew it had been an extremely long day for him, he did not rush through and even offered to change batteries in the thermometer for me since I had trouble taking it on and off the wall. Very kind gentlemen. Sears is lucky to have him.
Carol C,
Rancho Murieta, CAHameed
Hameed determined the problem and ordered the correct part. Came back to install and finished on time. His workmanship and professionalism is appreciated.
Brian M,
Rancho Cordova, CAHe was on time when he said will be,
And he was knowledgeable , and he did his job really quick
Hojabr R,
Fair Oaks, CAGood service
The technician arrived on time and fulfilled the repair as promised. He tested the repair when asked to do so, and it appears to be working correctly now.
Stanley W,
Gold River, CA