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  1. Home
  2. Locations
  3. California
  4. Carlsbad
  5. Sears Appliance Repair
  6. 2561 El Camino Real
  7. Reviews


All reviews are from verified customers of Sears Home Services

Average Rating: 4.3/5 (528 reviews)
Truly Professional
May 30, 2023
Overall rating

Seasoned professional diagnosed corrective maintenance requirement within minutes and effectively and efficiently made my refrigerator 100% operational. Extremely personable, with a sense of urgency to complete my corrective maintenance repairs. Openly displayed a genuine concern for the customer. A refreshing alternative to the normal at home service technician! I would recommend Michael to all customer's who require a technician for any and all of their home appliance repairs.

Capt Jeff R., Oceanside, CA

May 27, 2023
Overall rating

Arturo was excellent

Amy R, San Marcos, CA

Bosch dishwasher fix
May 26, 2023
Overall rating

Arturo was very friendly and responsive to phone calls. He was able to fix our issue with little hassle.

Justincasie N, Carlsbad, CA

Great Service
May 26, 2023
Overall rating

Although it was difficult to trouble shoot and repair the problem at hand, Michael has done his best and kept us informed of his progress every step of the way!

Jose D, Carlsbad, CA

Great service
May 26, 2023
Overall rating

Michael explained everything he was doing and checking. Gave advice on future fridge care. Michael was very kind and funny! Thank you!

Debbie S, Vista, CA

Knowledgeable and Professional
May 24, 2023
Overall rating

Provided outstanding service. Took the time necessary to do the job correctly and answered all questions to my satisfaction.

PK, San Diego, CA

Work review
May 24, 2023
Overall rating

Tech did good job and solved the problem to our satisfaction.

Eric H, Carlsbad, CA

Washing machine service review
May 23, 2023
Overall rating

Jason was on time for his appointment. He diagnosed the problem correctly and fixed it when he came back. Thank you.

Craig M, San Diego, CA

Everything was perfect
February 11, 2023
Overall rating

Tech was great!!!


Customer service response - Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future. Thank you for choosing Sears PartsDirect!

Sears Home Services on February 11, 2023

The issue seems resolved.
January 07, 2023
Overall rating

Sears responded quickly to my need for repairs to my washer and it seems to be working fine now.My only question is when I was ordering the service, they offered me a maintenance service for my dryer, but when he came out and fixed the washer, there was nothing done with the ventless dryer. Now it looks like I will have to order another service contact for maintenance if my dryer.


Customer service response - Dear Steve, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on January 07, 2023

Average Rating: 4.3/5 (528 reviews)

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