111 E Magnolia Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marie-Claire S
Johnny did the service on my washing machine. Thorough in his diagnosis, clear in his explanation of what’s going to be done and why. Did not try to push for any extras. Courteous and professional. Very pleased with the service received.
Customer service response - Thank you for your positive feedback, Marie-Claire! We're delighted to hear Johnny provided thorough and professional service on your washing machine.
Sears Home Services on January 19, 2025
Sona A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 05, 2025
Mary M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 25, 2024
Tommy G
This review is for the tech that repaired my refrigerator and not for the company he works for because this review would not be 5 stars if I was reviewing the company. The face of these companies are the employees in the field dealing directly with customers. Sergio was professional, knowledgeable, experienced and very kind. He explained the whole process of the repair and fixed the issue. Sergio was also the technician whom first diagnosed the problem during a previous appointment and I was lucky he was also the technician scheduled to do the repair. It is quite obvious he has been doing this along time because it shows in his work. What Sergio has that has nothing to do with his job is his character. It does not tale a rocket scientist to observe when someone is clearly a good person, has amazing work ethic and cares the job is done properly and professionally. These traits are not manifested by the company one works for rather it is inherent to the individual. Regarding the company he is representing it is clear their success is solely by the employees which are representing them. Let’s just say if I was not proactive during the whole process to set up the repair, and Sergio to perform the repair, I would still be drinking warm beer.
Customer service response - Thank you for your detailed feedback, Tommy. We're thrilled to hear Sergio provided such excellent service and appreciate your insights on his professionalism and character.
Sears Home Services on December 25, 2024
David G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
William S
Ramon knew what to do and had a potential solution to issue. Parts have been ordered.
Customer service response - Thank you for your positive feedback, William! We're glad to hear Ramon was able to provide a potential solution to your issue.
Sears Home Services on December 05, 2024
Lia M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
James L
The technician was very professional and polite.
Customer service response - Thank you for your positive feedback, James! We're glad to hear our technician was professional and polite during your service.
Sears Home Services on November 11, 2024
Christine (
Pleasant and fast service. Polite and on time. Fixed the issue in no time at all and was patient with my explanation of the issue and inquiries.
Customer service response - Thank you for your positive feedback, Christine! We're glad to hear you had a pleasant and timely experience with our service.
Sears Home Services on November 03, 2024
Luis R
Excellent customer service.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 03, 2024
