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111 E Magnolia Blvd Reviews
Read reviews from customers who used our services at 111 E Magnolia Blvd
Total reviews
403
Average Rating
4.2/5
Technician failed to show up at the appointed time, and failed to provide any notice rescheduling the appointment. We waited around all day, and when we tried to call to find out what was going on, we could only reach an answering machine. Extremely unprofessional and opaque.
Ricky W,
Customer service response - Ricky Wolff, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1694692800000
This location is closed permanently.
Erik W,
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1694692800000
It is very difficult giving this a one star, because I have many Sears products in my home. Our water heater has been out for a week and here in Santa Clarita they only do services on Mondays and Fridays. The only available schedule for service they had was on Friday November 10 between the hours of 8-12pm. It was around 2pm, I called the service number to confirm if the technician and or the appointment was still active. The representative on the phone assured me that the appointment is on the books and now the technician will be coming around 2:30pm. I waited until 5pm, and still no Technician. I called the service number and they told me they will need to re-schedule the appointment until next Friday because the technicians are out for the day. I am very upset and disappointed that there was no communication on the status of this appointment. When you promise a service, give a date and a time window, there should be consideration of that commitment, especially if you have a customer that does purchase Sears brand products. Sears you need to do better and not waste your customers time!
Carlo A,
