3001 Ming Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pj H
My refrigerator freezer was warm. Several Other company techs wouldn’t return my calls. Sears scheduled me next day and Shane J did a great job. He was on-time, courteous, and knowledgeable about my unit. He presented the problem clearly and helped me come to the best path forward. I would use Shane again for any appliance issues. Sears was a great option for us since they came in less than 12 hours when others wouldn’t even call back.
Customer service response - Thank you for your positive feedback! We're glad to hear that Shane provided timely, courteous, and knowledgeable service, and that we could assist you when others couldn't.
Sears Home Services on June 15, 2025
Vernona W
Customer service response - Thank you for the amazing 5-star review, Vernona! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 12, 2025
gulshan K
The technician provided knowledgeable, helpful, and professional service.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician provided knowledgeable, helpful, and professional service.
Sears Home Services on June 12, 2025
Jeff S
The technician was very knowledgeable and installed the replacement part in minutes. The cost for the repair was more than half the price of the Dryer. Dealing with Sears's AI System was beyond ridiculous. If this is what I have to deal with in the future I will probably pass on Sears.
Customer service response - Thank you for your feedback, Jeff! We're glad to hear the technician provided knowledgeable and efficient service, but we're sorry to hear about your experience with our AI system.
Sears Home Services on June 09, 2025
GEMMA M
Very friendly and knowledgeable
Customer service response - Thank you for your positive feedback! We're glad to hear that you found our service friendly and knowledgeable.
Sears Home Services on June 08, 2025
Laurie H
John was knowledgeable, professional and explained everything to me.
Customer service response - Thank you for your positive feedback, Laurie! We're glad to hear that John provided knowledgeable and professional service with clear explanations.
Sears Home Services on June 04, 2025
Joyce C
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 04, 2025
Rosalba I
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 01, 2025
Karen B
Sears appliance repair service was a pleasant experience. I was contacted in advance of appointment to discuss problem and fees. The tech arrived on time and was friendly and efficient. I would use this service again and recommend to others.
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear that you had a pleasant experience with our timely and efficient service.
Sears Home Services on May 26, 2025
kamlesh A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 19, 2025
