3001 Ming Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gill V
Vanessa F
Juan G
GreasyTuco
Serviceman is very clean and professional.
A L
Margarita G
Great job. My refrigerator wasn’t making ice and he replaced the broken part. It was also making a squeaky nose and he also fixed that. Thank you
Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We are glad to hear that we were able to fix the issues with your refrigerator and that you are satisfied with our service. We appreciate your feedback!
Sears Home Services on February 05, 2024
David T
Repairman showed up as scheduled and was very courteous and quick with the job..
Customer service response - Thank you for your feedback! We appreciate your kind words about our repairman's punctuality and professionalism.
Sears Home Services on February 05, 2024
Marleni A
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on October 01, 2024
Marques M
Repair man was very friendly.. scheduled time changed several times, finally arrived at around 4 pm .. up to 4 hrs later, plus he appeared a little rushed, otherwise all was good 👍
Customer service response - We apologize for any inconvenience caused by the multiple changes in the scheduled time. We appreciate your feedback and are glad to hear that the repairman was friendly and that everything else went well. Thank you for taking the time to leave a review.
Sears Home Services on February 08, 2024
Joyce C
Omar was nice but after the service the house was more humid than before service and the temperature had to be lowered three degrees to reach the same comfort as it was when it was 3 degrees higher before maintenance. When I called to have the free work checked I was told now it would be a repair so there would be a cost plus they weren't able to tell me the cost. They said the repair person will tell me. I feel like this was a set up for them to make money. Do not do the free service unless you expect to pay for a repair for something that wasn't broken in the first place.
Customer service response - We apologize for your experience, Joyce. We appreciate your feedback and recommend contacting us directly to discuss your concerns further.
Sears Home Services on June 08, 2025
