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3001 Ming Ave Reviews
Read reviews from customers who used our services at 3001 Ming Ave
Total reviews
269
Average Rating
4.4/5
A L,
Great job. My refrigerator wasn’t making ice and he replaced the broken part. It was also making a squeaky nose and he also fixed that. Thank you
Margarita G,
Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We are glad to hear that we were able to fix the issues with your refrigerator and that you are satisfied with our service. We appreciate your feedback!
Sears Home Services on 1707191657383
Repairman showed up as scheduled and was very courteous and quick with the job..
David T,
Customer service response - Thank you for your feedback! We appreciate your kind words about our repairman's punctuality and professionalism.
Sears Home Services on 1707191729689
Had appt from 0800 - 1200 & tech showed up 30 minutes late.
Derek D,
Customer service response - Thank you for your feedback, Derek. We're sorry for the delay and appreciate your understanding.
Sears Home Services on 1759112410375
Sid F,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1750375626450
Marleni A,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1727833862114
Repair man was very friendly.. scheduled time changed several times, finally arrived at around 4 pm .. up to 4 hrs later, plus he appeared a little rushed, otherwise all was good 👍
Marques M,
Customer service response - We apologize for any inconvenience caused by the multiple changes in the scheduled time. We appreciate your feedback and are glad to hear that the repairman was friendly and that everything else went well. Thank you for taking the time to leave a review.
Sears Home Services on 1707406232772
Michael was very nice and friendly he put in a new thermostat and for two days all was well now my heater is again not working right. I called to get someone out AGAIN but have not gotten a response yet.
Brenda P,
Customer service response - We're glad to hear Michael was nice and friendly, Brenda. We apologize for the ongoing issue with your heater and recommend contacting us directly to ensure a prompt resolution.
Sears Home Services on 1766104235645
Omar was nice but after the service the house was more humid than before service and the temperature had to be lowered three degrees to reach the same comfort as it was when it was 3 degrees higher before maintenance. When I called to have the free work checked I was told now it would be a repair so there would be a cost plus they weren't able to tell me the cost. They said the repair person will tell me. I feel like this was a set up for them to make money. Do not do the free service unless you expect to pay for a repair for something that wasn't broken in the first place.
Joyce C,
Customer service response - We apologize for your experience, Joyce. We appreciate your feedback and recommend contacting us directly to discuss your concerns further.
Sears Home Services on 1749434410492
Feb 20 our washing machine thru up an error code. We scheduled a service call for 2/22, tech (Travis) showed 2 hours after the appointment. Couldn't fix the problem, order a part. 2/26 part arrived, scheduled for install 2/27...no show. 2/28 called cant make it; 3/4 showed up late; still not fixed order more parts. 3/11 No show; 3/13 Rescheduled 3/17 Victor came installed parts, discovered mice chewed wiring, NO FIX, NOT Covered. Victor was very kind and helpful. Travis is as useful as my broken machine. Cancel my service plan and I expect a full refund as Travis sold me this crap service plan. I await your response
RT M,
Customer service response - We apologize for the inconvenience and frustration you've experienced, RT Martin. We appreciate your feedback and recommend contacting us directly to discuss your service plan and refund request.
Sears Home Services on 1742253441793
