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13277 W Mcdowell Rd Ste 101 Reviews
Read reviews from customers who used our services at 13277 W Mcdowell Rd Ste 101
Total reviews
316
Average Rating
4.4/5
The tech was sent out to repair our broken air conditioner an when he arrived said you guys do ot repair mini splits. He was very professional. My home warranty screwed up we were very clear and told them it was a mini split it was not Sears fault they sent you it was choce home warraty. Thx Tom
Tom H,
Customer service response - Thank you for your feedback, Tom! We're glad to hear the technician was professional, and we appreciate your understanding regarding the mix-up with your home warranty.
Sears Home Services on 1790253241344
Very courteous and technical.
Al S,
Customer service response - Thank you for your feedback, Al! We're glad to hear our technician was courteous and technical.
Sears Home Services on 1789156963004
Five star for Gerry, he is awesome, nice. Professional and knows the job.
Imran K,
Customer service response - Thank you for your feedback, Imran! We're glad to hear Gerry was awesome, nice, and professional.
Sears Home Services on 1789154330028
Earl D,
Customer service response - Thank you for the amazing 5-star review, Earl! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788457777818
Nice guy ,,had all the answers
Sheila C,
Customer service response - Thank you for your feedback, Sheila! We're glad to hear our technician was knowledgeable and helpful.
Sears Home Services on 1788443484803
He REALLY cared that our a/c got fixed.We have been dealing with this issue for over a month. TODAY was the 7th appointment for this issue.When he got here yesterday he didn't know that the fan motor needed replaced so he didn't have the part with him but he promised me he would get the part and come back today -- and he did.You need more techs like him,he does a great job and keeps his word.I would give him 10 stars if I could
Linda P,
Customer service response - Thank you for your feedback, Linda! We're glad to hear our technician's dedication and commitment made a positive impact on resolving your a/c issue.
Sears Home Services on 1788378360335
Great service.
Jason P,
Customer service response - Thank you for your feedback, Jason! We're glad to hear you received great service.
Sears Home Services on 1787885456770
Bill was extremely informative, explained everything he was doing. Completely professional. Trustworthy.
Kiki H,
Customer service response - Thank you for your feedback, Kiki! We're glad to hear Bill was informative, professional, and trustworthy during your service.
Sears Home Services on 1787766056496
This grade is for VISAL! One of the BEST service operators we've had in a LONG LINE of providers. Visal keep us aware of his arrival times, was on time, and went right to work. He was/is very professional, courteous, informative, and thorough. I probably had too many questions for him but he continued working and explaining things as he did them. I learned more about my a/c and system in 1 hour than I did the last 17 years. I really appreciate that he too his (extra) time to answer my questions and tell me 'what' he was doing and 'why'. When it comes time for a RAISE, put VISAL at the head of the list. THANK YOU SEARS, THANK YOU VISAL.
STEVEN B,
Customer service response - Thank you for your feedback, Steven! We're thrilled to hear Visal provided such a professional, courteous, and informative service, and that he took the time to answer all your questions.
Sears Home Services on 1787586378439
Prompt & professional!
Keith G,
Customer service response - Thank you for your feedback, Keith! We're glad to hear you found the service prompt and professional.
Sears Home Services on 1787258885631
Jose did an excellent job! He was courteous, professional and knowledgeable! He’s a great representative of your company.
Mary T,
Customer service response - Thank you for your feedback, Mary! We're glad to hear Jose was courteous, professional, and knowledgeable, and that he represents our company well.
Sears Home Services on 1786641508802
Polite, friendly intelligent, knew what to do to fix the A/C and fixed it quickly.
Samuel C,
Customer service response - Thank you for your feedback, Samuel! We're glad to hear the technician was polite, friendly, and knowledgeable, and that they fixed your A/C quickly.
Sears Home Services on 1786086254454
Our tech was great! Professional, polite and took his time to explain everything in terms I will understand.
Laura O,
Customer service response - Thank you for your feedback, Laura! We're glad to hear the technician was professional, polite, and took the time to explain everything clearly.
Sears Home Services on 1785524407955
Very considerate and a man of his word. Not to mention, very knowledgeable.
Derek B,
Customer service response - Thank you for your feedback, Derek! We're glad to hear he was considerate, reliable, and knowledgeable.
Sears Home Services on 1784604486834
John R,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784233641016
Eric was very knowledgeable and he answered my questions when it came to home warranty questions and next steps so I appreciate he took the time to explain the next steps
Desiree M,
Customer service response - Thank you for your feedback, Desiree! We're glad to hear Eric was knowledgeable and took the time to explain the next steps regarding your home warranty.
Sears Home Services on 1784206104912
Gerry was very kind and helpful. Thank you!
Sharon L,
Customer service response - Thank you for your feedback, Sharon! We're glad to hear Gerry was kind and helpful.
Sears Home Services on 1783375005320
Bill was very efficient and professional
Janis C,
Customer service response - Thank you for your feedback, Janis! We're glad to hear Bill was efficient and professional.
Sears Home Services on 1782516737932
They are professional and gentle
Eltieb M,
Customer service response - Thank you for your feedback, Eltieb! We're glad to hear you found our service professional and gentle.
Sears Home Services on 1781920760588
Today I had two (2) technicians, Victor & Garry, doing the repair on my washer machine. Both were very professional and completed my repair without any issues.
Carolina M,
Customer service response - Thank you for your feedback, Carolina! We're glad to hear Victor and Garry were professional and completed your washer machine repair without any issues.
Sears Home Services on 1781907527539
Jose was very thorough, was able to pinpoint the problem quickly and was able to get out unit running in just over an hour from his arrival. Wonderful technician!
Marlene P,
Customer service response - Thank you for your feedback, Marlene! We're glad to hear Jose was thorough, quick in pinpointing the problem, and got your unit running efficiently.
Sears Home Services on 1781827929527
Great experience! Technician Eric diagnosed and fixed our AC unit ! Thank you!
Roger M,
Customer service response - Thank you for your feedback, Roger! We're glad to hear you had a great experience and that Eric diagnosed and fixed your AC unit.
Sears Home Services on 1781739951022
My air conditioner was blowing hot air he had it fixed and running fantastic with in 35 mins!!!
Dottie A,
Customer service response - Thank you for your feedback, Dottie! We're glad to hear your air conditioner was fixed quickly and is now running well.
Sears Home Services on 1781666128690
The technician, Victor, was very nice. Knowledgeable with product and service. He was very professional.
Renee J,
Customer service response - Thank you for your feedback, Renee! We're glad to hear Victor was nice, knowledgeable, and professional.
Sears Home Services on 1781656430201
Very happy with our tech and his repairs. He was timely, thorough and very informative.
mark P,
Customer service response - Thank you for your feedback, Mark! We're glad to hear you were very happy with the tech and that he was timely, thorough, and informative.
Sears Home Services on 1781212501198
