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2310 E. Race Ave Reviews
Read reviews from customers who used our services at 2310 E. Race Ave
Total reviews
48
Average Rating
4.5/5
Friendly
Ricky H,
Customer service response - Thank you for your feedback, Ricky! We're glad to hear you found the service friendly.
Sears Home Services on 1778077100175
He was very nice and on time.
XxLaylaaxX,
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was nice and punctual.
Sears Home Services on 1773704919816
Micheal was very helpful and fixed my propane stove Thank you !!
Riley P,
Customer service response - Thank you for your positive feedback, Riley! We're glad to hear Michael was helpful and able to fix your propane stove.
Sears Home Services on 1773623052404
bryan C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773100217790
The technician mike did an awesome job and was very helpful and friendly. Would definitely recommend him.
Ed K,
Customer service response - Thank you for your positive feedback, Ed! We're glad to hear Mike was helpful and friendly, and that you would recommend him.
Sears Home Services on 1771980028520
1st tech spent little time, diagnosed, ordered the part, and sent it to ur house. Was frozen line to ice maker. He didn't try to defrost. Left that for us to do. Received part on Thursday. After receiving several messages for an appointment on Friday 8am-5pm was a no-show with no notification. Rescheduled for Monday 9:24am, then 12:44pm, then 12:10pm. Finally, 2:15 tech showed up for the 10-minute install. 2nd tech was very good & nice. So scheduling is very terrible. Also, every correspondence email or text, even working off the same string, their AI sends a new 6 digit code to prove it's you. Frigidaire sent them to do some warranty work. I suggested them not using this service anymore. They had to come out because our ice maker line froze again. This was due to a manufacturer design flaw. This repair took several weeks due to the manufacturer come out with a part to fix the problem. Due to production the part was on backorder. This definitely was not the techs fault. He did keep in touch with me about the part status and rescheduled appointments. Raymond has definitely renewed my faith in Sears Home Service. He contacted the company to to find part numbers for the new parts. I hope Sears knows what a great asset they have. He turned my 1 star into 5 star. Would have given him more if possible.
Jeff J,
Customer service response - We apologize for the trouble you've faced, Jeff. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1768354212205
Steve W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768181317425
The technician was excellent explained everything that was the problem and fixed the machine.
Bill D,
Customer service response - Thank you for your positive feedback, Bill! We're glad to hear our technician was excellent and able to fix your machine.
Sears Home Services on 1767143830915
John F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766025462442
Lesley N,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765769088560
