HIGHWAY 27 SOUTH REPAIR REVIEWS
All reviews are from verified customers of Sears Home Services
SEARS HOME REPAIR
Tyler was very nice and quick and seemed very efficient. I especially appreciate that he showed up because they kept rescheduling my appointment because the text would say, "Press 1 if you accept this appointment," BUT WHEN I WOULD PRESS ONE NOTHING WOULD HAPPEN AND IT STILL RESCEDULED ME 3 TIMES! REDICULOUS! AND YOU CAN'T CALL ANYONE TO STRAIGHTEN THIS OUT! NO WONDER SEARS WENT OUT OF BUSINESS! Fortunately, Tyler was smart enough to figure this out and showed up today anyway. This made YOU guys look good. ALSO, they sent me a reciept for over $200 but these machines were still under warrenty, so what the heck??
Patricia T, Hope, AR
MICROWAVE
HE WAS VERY GOOD AND POLITE AND GOT THE JOB DONE
Ricky P, De Queen, AR
Customer
Very professional. Done a wonderful job on washer and dryer.
Billy N, Washington, AR
Customer
My tech was great. But when he got to my house Sears, had pulled the washer off of his repair ticket. I was standing in the utility room when he called to have it put back on so that he could work on it. They told him he would have to return to work on the washer. It was 7:15 P.M by this time. I am VERY put out by Sears. I will not be renewing by agreement. I had a different tech do a maintenance on my refrigerator. Got up and it had quit working. Food is ruined. Water standing in the kitchen floor. This is UNBELIVABE . I will not be using SEARS again. Lost a whole day from work.
Billy N, Washington, AR
Appliance check up !
Young man was Polite, every knowledgeable and thorough. Very pleased with this check up.
Elaine C, Nashville, AR
Technician
He was very professional. He was very cordial and explained everything very well.
Tina M, Mineral Spg, AR
Excellent Service
Paul was prompt, professional, & knowledgeable. This was an excellent experience!
Kevin K, Pine Bluff, AR
Positive experience
Great attitude. Worked diligently until the issue was revealed. You can see this man takes great pride in his work. You should appreciate having him on your team. Thank you.
Richard C, Pine Bluff, AR
Greg was Great!!
After nearly 6 months of being tossed back and forth between parts being ordered, rescheduling, incorrect repair service, and zero communication from everybody else; Greg was a godsend. Fixed what needed fixing, tested, and verified before leaving. Thank you Greg!!!
Willis F, Pine Bluff, AR
Service Tech
Paul is very professional, was efficient with appointment time, made appropriate phone calls verifying time, arrived on time, repaired refrigerator and provided excellent customer service
Patricia H, Pine Bluff, AR