908 Mena St Reviews
Read reviews from customers who used our services at 908 Mena St
Total reviews
11
Average Rating
4.3/5
Susan T,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788988276329
John is the most consciousness technician I've experienced with an appliance repair.
Vicki M,
Customer service response - Thank you for your feedback, Vicki! We're glad to hear John was the most conscientious technician you've experienced with an appliance repair.
Sears Home Services on 1778548267032
Very polite, very knoledgable of appliances. I'd recommend him anytime.
Betty C,
Customer service response - Thank you for your positive feedback, Betty! We're glad to hear our technician was polite and knowledgeable, and we appreciate your recommendation.
Sears Home Services on 1761181201635
rachaell S,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1755132163917
heath S,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1753141997242
Andrea K,
Customer service response - A big thank you, Andrea, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719922679056
He didn’t show up again
Linda E,
Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719384253774
Debra P,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1711523108575
edward Q,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1751939113718
In March a sears repairman came to our home and diagnosed a valve body problem with our refrigerator. He was competent and pleasant. He left us with a part number to order and a promise to return when the part arrived. When the part showed up, we contacted Sears to schedule another visit to install the part. The visit was a no show. In fact after scheduling numerous visits, including telephone calls to the service center, we waited over four months without receiving the service we had already paid for. Yesterday, there was a knock at the door. It was the repairman... without an appointment. He apologized for the lost ticket and quickly, efficiently and cheerfully fixed our refrigerator. Thank you Kevin. But, I will try to avoid using the Sears system for future repairs.
Louie B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720149646354
I would give negative number if it was available
Kenny H,
Customer service response - We apologize for the trouble you've faced, Kenny. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1780879675912