10901 Rodney Parham Rd Reviews
Read reviews from customers who used our services at 10901 Rodney Parham Rd
Total reviews
195
Average Rating
4.3/5
Beverly P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764731365892
Couldn’t repair my dishwasher. I need a new one. He looked up how much it would cost for the same model for me.
Mary G,
Customer service response - Thank you for your 5-star review, Mary Frances! We're glad our technician was able to assist you in finding the cost for a new dishwasher model.
Sears Home Services on 1764642295845
He was friendly, knowledgeable, and quickly crafted a solution on the same trip!
Jessica J,
Customer service response - Thank you for your 5-star review, Jessica! We're glad to hear our technician was friendly, knowledgeable, and efficient in crafting a solution for you.
Sears Home Services on 1764556200666
Dylan was finally able to repair our dryer. Your company should be very proud to have employees like Dylan. So I give him the 5 stars. On another note, i would give your company 1 star. I would appreciate being able to contact your company. There are no phone numbers listed and to communicate you have to use an AI bot. I did have an unfavorable experience with one of your technicians. Luckily, Dylan is knowledgeable and was able to finally resolve the situation. I dealt with your company for over 3 weeks and had 5 service calls. Ridiculous. (Your company was providing the warranty work on my dryer.) If you would like to know the details, you are welcome to contact me. It’s unfortunate I was not able to communicate with your company.
Patti C,
Customer service response - Thank you for your feedback, Patti. We're glad Dylan was able to resolve the issue, but we're sorry for the communication difficulties and previous service experiences. Please contact us directly so we can address your concerns further.
Sears Home Services on 1764129441163
Raymond quickly got our fridge back up and running and for a fair price.
grant C,
Customer service response - Thank you for your 5-star review, Grant! We're glad to hear Raymond quickly got your fridge back up and running at a fair price.
Sears Home Services on 1763598407966
Technician today, 11-12-25, was excellent. He was very thorough and helped clear all the frozen ice in our freezer diligently. I would use him again if I need someone in the future. The total paid is for initial visit by a different technician and for today’s fee combined.
Maria E,
Customer service response - Thank you for your 5-star review, Maria! We're glad to hear our technician was thorough and diligent in clearing the ice from your freezer.
Sears Home Services on 1763083852217
quick resolution
Roy N,
Customer service response - Thank you for your 5-star review, Roy! We're glad to hear you received a quick resolution.
Sears Home Services on 1762915269284
Mattie F,
Customer service response - We appreciate the 5-star rating, Mattie! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1762911911774
Wayne G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761869287340
Tech was on time and very professional and friendly! It seemed he took extra precaution just to make sure everything was right ! Highly recommend
Don B,
Customer service response - Thank you for your 5-star review, Don! We're glad to hear our technician was punctual, professional, and took extra care to ensure everything was right.
Sears Home Services on 1760316700198