10901 Rodney Parham Rd Reviews

Read reviews from customers who used our services at 10901 Rodney Parham Rd


Total reviews

215


Average Rating

4.2/5

September 16, 2026
Overall rating

Diagnosed problem quickly, ordered necessary part and when part was delivered he returned and installed it in about 30 minutes and stated that my range was working normally. I’m grateful.

Tom D,

Customer service response - Thank you for your feedback, Tom! We're glad to hear the technician quickly diagnosed the problem and efficiently installed the necessary part for your range.

Sears Home Services on 1789658373710

September 10, 2026
Overall rating

Gary A,

Customer service response - Thank you for the amazing 5-star review, Gary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789031978014

September 08, 2026
Overall rating

Jason C,

Customer service response - Thank you for the amazing 5-star review, Jason! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788900364125

August 25, 2026
Overall rating

tim H,

Customer service response - Thank you for the amazing 5-star review, Tim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787694710174

August 22, 2026
Overall rating

John A,

Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787429923372

August 20, 2026
Overall rating

Raymond did a great job on my refrigerator. After a month of frustrating appointment cancellation by Sears AI system, I was lucky to have Raymond show up at last to my house; he tested the fridge, diagnosed the problem and ordered the part. Within 3 days the part was here and he showed up on the same day to install. I would say, Raymond wiped clean the bad experience I was having with Sears scheduling service. Before Raymond, another technician had come to diagnose the issue and left it hanging for a month!

Ralph R,

Customer service response - Thank you for your feedback, Ralph! We're glad to hear Raymond provided excellent service and resolved the issue promptly after your scheduling challenges.

Sears Home Services on 1787321186593

August 19, 2026
Overall rating

Kandy B,

Customer service response - Thank you for the amazing 5-star review, Kandy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787171023571

August 04, 2026
Overall rating

Mostly a diagnosis and we were advised to call a plumber as our issue was not a refrigerator issue

Mary B,

Customer service response - Thank you for your feedback, Mary! We're glad to hear you received helpful advice regarding your issue.

Sears Home Services on 1785881627525

July 08, 2026
Overall rating

Shelby B,

Customer service response - Thank you for the amazing 5-star review, Shelby! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783535276988

July 02, 2026
Overall rating

George W,

Customer service response - Thank you for the amazing 5-star review, George! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783015025833

June 24, 2026
Overall rating

Appoint was on time and great service!! Thanks to a great and friendly technician

Tammy W,

Customer service response - Thank you for your feedback, Tammy! We're glad to hear the appointment was on time and that you received great service from our friendly technician.

Sears Home Services on 1782406144701

June 23, 2026
Overall rating

Raymond is an excellent tech and knew a lot about the ice machine he worked on. Finished in 45 minutes!

Linda G,

Customer service response - Thank you for your feedback, Linda! We're glad to hear Raymond was knowledgeable and efficient in working on your ice machine.

Sears Home Services on 1782249007073

June 03, 2026
Overall rating

Carol P,

Customer service response - Thank you for the amazing 5-star review, Carol! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780527041312

June 03, 2026
Overall rating

Aundrey did a great job. Fast, pleasant, and knowledgeable. Thank you.

Tom H,

Customer service response - Thank you for your feedback, Tom! We're glad to hear Aundrey was fast, pleasant, and knowledgeable.

Sears Home Services on 1780524341221

June 01, 2026
Overall rating

Tech was knowledgeable, polite, and efficient. He cleaned up after the job was completed.

Hal H,

Customer service response - Thank you for your feedback, Hal! We're glad to hear the technician was knowledgeable, polite, efficient, and ensured everything was clean after the job.

Sears Home Services on 1780415306377

June 01, 2026
Overall rating

Carol T,

Customer service response - Thank you for the amazing 5-star review, Carol! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780339760807

May 27, 2026
Overall rating

Very professional and reliable technician. Your ai and virtual chat system had to many clitches. But some kind of way I was able to make contact with the service technician Dujuan and he was able and willing to handle my problems. His level of respect and concern for the clients was exceptional. He deserves all the STARS!!!

Brenda B,

Customer service response - Thank you for your feedback, Brenda! We're glad to hear Dujuan was professional, reliable, and provided exceptional service despite the issues with our AI and virtual chat system.

Sears Home Services on 1779921617051

May 26, 2026
Overall rating

De’Juan was prompt and was knowledgeable regarding the problem, and addressed the issue quickly.

Johnny J,

Customer service response - Thank you for your feedback, Johnny! We're glad to hear De’Juan was prompt, knowledgeable, and quickly addressed the issue.

Sears Home Services on 1779834710648

May 18, 2026
Overall rating

Sears Hime Services came same day to repair my refrigerator. Andre was very professional and personable. It was a pleasure to meet such a wonderful young man who really loves his job and is good at it!

Patricia P,

Customer service response - Thank you for your feedback, Patricia! We're glad to hear Andre provided professional and personable service while repairing your refrigerator.

Sears Home Services on 1779064483605

May 04, 2026
Overall rating

Dollie D,

Customer service response - Thank you for the amazing 5-star review, Dollie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777930498691

April 27, 2026
Overall rating

Peggy D,

Customer service response - Thank you for the amazing 5-star review, Peggy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777334224637

April 11, 2026
Overall rating

He was very helpful in solving our problem with dryer and dishwasher

Brian D,

Customer service response - Thank you for your feedback, Brian! We're glad to hear he was helpful in solving the issues with your dryer and dishwasher.

Sears Home Services on 1775964360182

April 11, 2026
Overall rating

Washing machine would not spin and drain water. Dee the repair man that Sears sent out was very knowledgeable and quickly identified the problem and we ordered the replacement parts and when they came in he came back and installed the new parts and now everything is working fine. He did a great job.

Dr S,

Customer service response - Thank you for your feedback, Dr Sapphire! We're glad to hear Dee was knowledgeable and efficient in resolving the issue with your washing machine.

Sears Home Services on 1775957229775

March 19, 2026
Overall rating

Dylan (dillon?) was great. Friendly, efficient, knowledgeable....couldn't ask for a better experience.

Jennifer P,

Customer service response - Thank you for your 5-star review, Jennifer! We're glad to hear Dylan was friendly, efficient, and knowledgeable, providing you with a great experience.

Sears Home Services on 1773879469853

March 15, 2026
Overall rating

Very efficient, once we have the parts in hand, it was easy

don D,

Customer service response - Thank you for your 5-star review, Don! We're glad to hear the process was efficient once the parts were available.

Sears Home Services on 1773622976042

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