Madison, WI repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars

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  1. Great Service

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    The service tech was on time and did a good job fixing our dryer
    FITCHBURG, WI
    October 21, 2019
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  2. ll

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    visit was good
    MADISON, WI
    October 19, 2019
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  3. good service

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    He answered all my qestions
    MADISON, WI
    October 19, 2019
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  4. very knowadgeable

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    he made every movement count.
    MADISON, WI
    October 19, 2019
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  5. laundry center repair

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    The tech. arrived at least
    POTOSI, WI
    September 23, 2019
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  6. Got the job done

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    It took a while to get a repair man out, bu when he was here, he did a great job.
    MADISON, WI
    August 09, 2019
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  7. Ridculous what you put customers through

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    I called to get freezer repair done I was on hold for over 1 hour; when I finally got someone they indicated it would be 3 weeks before freezer could be fixed for repair date. When stating freezer would loose everything in it they suggested renting a freezer and I had 300 dollars to cover lost. The freezer has more than that amount in it. They finally stated someone would be there in 3 days???? When they arrived the freezer display panel needed to be replaced an a new gasket. Technician ordered items display panel arrived and was put in. I was told when I made the repair date that the technician would have the gasket. When tech came display in but no gasket. I called concerning the gasket and it was stated that gasket was not ordered but they finally gave me a tracking number for item that was ordered on the 11th of July. It is still in transient and no ETA!! The second tech which came on the 22nd was to order it again but nothing was on the records so as I am writing this it has been 15 days since the order placed--no gasket yet and then have to wait for technician to come to put in at least another week or two to get the job finished. Display beeped all day yesterday stating door ajar which it was not!!! just need gasket!!!! Listening to that beeping can really get on your nerves. The wait time when you call is unmerciful!!! My husband swears we will never buy appliances from Sears again!!! Dissatisfied customer for at least 11 years!!!!! for I bought almost all appliances when we moved from Sears!!! with extended warranties!!
    ORFORDVILLE, WI
    July 25, 2019
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  8. excellent service

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    very thorough and responsible
    MADISON, WI
    July 22, 2019
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  9. Great

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    :) did a great job
    BLANCHARDVLLE, WI
    June 15, 2019
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  10. Great service

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    All is working well I appreciate the information given about upkeep I can do.
    MADISON, WI
    June 08, 2019
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