Shoreline, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 96 Reviews
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#1 It took 2 1/2 months to get my fridge serviced #2 The guy showed up late but was very informative then he fixed my refrigerator in doing so burnt a hole in my vinyl floor w Arc welderHi John,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very happy with how this went, and will be recommending to any whom need the service. The home warranty is worth the money BTW because it covers so much. They knew exactly what was wrong and promptly took care of the problem.Dear Troy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Parts had to be ordered twice, so the repair time was longer than expected.Hi Marilyn, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to Parts ordered. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Dishwasher “fixed” on 12/10, broken again with first use on 12/13. NOT HAPPY.Dear Lorna J,we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServicesReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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Service is great but giving reminders to customers of service calls lacks! I had to go to a “chat room” to verify appointment and this was after I had sent two emails days previously.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The source of the burning smell in our dishwasher was quickly identified. It was due to a chipped portion of the plastic wheel used by the lower basket. Replacements were ordered proactively.Hi Beverly, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I had a repair person come out to look at our washer. He was very quick, helpful and did personable.HI KENDRA,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Our dishwasher was leaking big-time. The technician opened the cover and found two loose screws and a loose gasket. Some fix saved us the co of a new dishwasherHi Betty, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Once the diagnostic visit determined I needed three parts sears ordered them. After more than a week I was told they were on back order with no ETA. I was able to order them myself and had them in just two days. Sears completed the repair and a week after that I received the sears parts. I had to pay $300 extra for the second set of parts but since it could have been months I had no choice. I will never use sears again.Mandy, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Very happy with the appt. Identified and fixed the issue. Thank you!