Shoreline, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 71 Reviews
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I’m glad he fixed the problem
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Our Technician was very knowledgeable and gave us tips how to keep everything flowing.
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The tech did a fair amount of work to try to fix the problem of a frozen ice maker. By the next day we still had no ice and had to call for another appointment. We've asked that they bring a replacement ice maker with the visit, but I suspect they will have to 'order' a replacement and have yet another return appointment.We're sorry that you still are having an issue with your icemaker. We have sent you a separate email requesting additional information. Thanks!
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Eric always does a very thorough job when he services our water heaters, and he did so again today.
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The Sears rep managed to unfreeze our freezer drain so the freezer works normally now.
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The Sears rep finally cleaned out the clogged fabric softener dispenser in our Maytag washer. Great job Sears!
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They have always been thorough, well informed, pleasant, and punctual.
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Twice broken parts arrived by mail causing a 2 week delay and frustrating attempts at communication with the repair support. Finally, a repairman arrived and just happened to have my part in his van. He was awesome and turned my bad experience around!Thank you for taking the time to bring this to our attention. We hate to see that you have had an experience like this and apologize for the inconvenience. We will be forwarding this information on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.
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Thank you for taking the time to let us know about your recent service visit. We love to see that you had a great experience. We appreciate your business and look forward to assisting you in the future.