Shoreline, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 102 Reviews
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The technician was great, on time, courteous, helpful. (Unfortunately my washer is too old to fix, no parts available). The problem was the person who set up the appointment. He spoke with a very heavy accent, much too fast and ignored my pleas to slow down while aggressively trying to sell me coverage in various forms. You may be saving money by outsourcing calls but youay be losing customers. You almost lost me because of this man.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Tech was courteous, answered all my silly questions and solved the issue. All is back to full function!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Was really kind, courteous and professional.Dear Linda, Thanks so much for your kind words! Your comments really cheer us up. To help other customers like you, would you be willing to share more details about your experience, or even a photo? You can share with us at https://www.facebook.com/SearsHomeServices/. And thank you again!
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I'm still happy with the repair resultsDear Ellinor, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I am glad I used them.Dear Sara, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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This was an excellent service experience! The tech, Muni, was knowledgeable and professional. A five star experience that I highly recommend.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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#1 It took 2 1/2 months to get my fridge serviced #2 The guy showed up late but was very informative then he fixed my refrigerator in doing so burnt a hole in my vinyl floor w Arc welderHi John,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very happy with how this went, and will be recommending to any whom need the service. The home warranty is worth the money BTW because it covers so much. They knew exactly what was wrong and promptly took care of the problem.Dear Troy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Parts had to be ordered twice, so the repair time was longer than expected.Hi Marilyn, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to Parts ordered. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Dishwasher “fixed” on 12/10, broken again with first use on 12/13. NOT HAPPY.Dear Lorna J,we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServicesReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.