Aberdeen, WA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

1–10 of 50 Reviews
  1. Very professional on time knowledgeable friendly

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    Excellent service
    NAPAVINE, WA
    December 25, 2022
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    We love 5-star ratings! Thanks for choosing Sears PartsDirect!
    Sears Home Services on December 26, 2022
  2. Excellent service

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    It works very well!
    SHELTON, WA
    November 07, 2022
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    Hi there! We are so happy to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
    Sears Home Services on November 10, 2022
  3. Good technician, hard to reach customer support.

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    We were happy with the technician, he sent back a pump that was ordered and not needed. We are awaiting a refund. Can you please tell me if the refund is being processed. It is somewhat difficult to communicate with the customer service rep at the main number. Very long wait times. Vague information.
    HOQUIAM, WA
    August 05, 2022
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{HomeServiceReviews@transformco.com}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    Sears Home Services on September 14, 2022
  4. Great service

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    I am very pleased with the high level of professionalism and excellent service. I have used this service twice in the past three months.
    SHELTON, WA
    January 17, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    MSO offline on January 17, 2022
  5. Slow to schedule but good technician

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    i had to wait a long time to get an appointment but once technician arrived he was fast, professional and quickly fixed the problem
    SHELTON, WA
    November 18, 2021
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    Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    MSO OFFLINE on November 21, 2021
  6. You didn’t fix the dryer problem.

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    I’ve waited over 4 months for repair. You’ve canceled, rescheduled not shown up. Several times. I’ve paid for a service warranty that appears useless to get a repair in a timely manner. Now I must wait 6 weeks to get someone here to look at it’ AGAIN!!!
    OCEAN SHORES, WA
    October 31, 2021
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    Dear Susan, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS Offline on November 03, 2021
  7. Not So Good

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    Took one month to get a tech to diagnose problem, took another month before tech came to fix it. He replaced everything. Took approximately 6 hours to repair. He said it was fixed and to wait 24 hours. Waited 24 hours, STILL NOT WORKING. Now I have to wait another MONTH for tech to return. AHHHH.
    ELMA, WA
    September 18, 2021
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    Dear Larry, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    MSO Offline on September 24, 2021
  8. Bad service

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    They had me wiating for 5 months to repair my fridge. And they still have not made it right.
    HOQUIAM, WA
    September 03, 2021
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    Dear Jibran, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS offline on September 05, 2021
  9. got an appt same day I called

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    easy fix washing clothes as he drove down the driveway!!
    ABERDEEN, WA
    August 19, 2021
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    cs offline on August 23, 2021
  10. Good service

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    Glad he was able to fix it
    MCCLEARY, WA
    July 01, 2021
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    Dear Nancy, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    cs offline on July 02, 2021