Salt Lake City, UT repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 120 Reviews
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Two techs canceled. Third tech Serena came on time and was excellent. $326 for a small plastic part is outrageous.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicerevies@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Our repairman was on-time, communicative and very nice. He was able to repair the problem on-site, and it was so nice to immediately have the fridge start working again. We did have to wait to get an appointment, but sometimes the wait is worth it!Hi Alexis,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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We have been so happy we called Sears Home Services. They diagnosed and fixed a problem with our Refrigerator that has bothered us for a year. We tried everything... The service Rep had it fixed in less than 20 minutes. Courteous, Covid Regulations adhered to by him and very professional. Thank You SearsDear TOM, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Sincerely, Samuel G Sears Member Services
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He came in and looked the dryer over and cleaned it outHi Darlene, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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He came in looked the washer overWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Stacked laundry center: Original appointment was a week out. Repaired ring on dryer which required 24 hour period for flammable glue to dry. Also performed preventive maintenance on both units. Now neither machine will turn on at all. It's not the breaker and yes, the unit is plugged in. Technician won't come back out without scheduling through Sears, which is another week delay. I am very very frustrated.HI MELANIE ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Works greatHI MIKE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Finally got the repair done after the Covid reschedule dance.Hi Member, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I love my plan !!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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It took a long time to get an appointment, but I appreciate that the service person was prompt and safe.HI LAREE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!