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754 S State St Reviews
Read reviews from customers who used our services at 754 S State St
Total reviews
229
Average Rating
4.5/5
Technician
Technician was very efficient, answered all my concerns/ questions, and completed job in timely manner… excellent!
Gloria C,
Chicago, ILDryer repair
The gentleman came in and asked if he needed to put covers on his shoes. He came in and completed his job without making a mess. He was a responsible employee. I thanked him for his service.
Janie B,
Chicago, ILGreat and friendly
Was very helpful and kind. He wasn't able to fix it the first visit but able to solve the problem the second.
Shirley G,
Chicago, ILDryer repair
The best part of my experience with Sears Home repair warranty program was Horace. He did everything right. He called when he was on his way. He's professional and experienced. Now when it comes to your customer service you all rate zero stars. Your AI system doesn't work for the customers. Your system should call if the repair team will not make it. Don't let the customer take off time, cancel appointments, if the repair team will not make it the next day. I've paid out more monthly contract payments than I'll ever recoup in repairs. Fix this please!
Barbara B,
Chicago, ILFrancisco V. - Technician
Francisco V. is helpful, knowledgeable and pleasant. I have worked him before and was delighted to see his name come up for today's service. He is competent and efficient.
Jomarie F,
Chicago, ILRange repair
The technician was brilliant at his work. And very knowledgeable,
Joseph D,
Chicago, ILMy experience
Francisco diagnosed the problem quickly. He was professional & respectful. I think with all the AI Sears seems to be using, the wondiw could have been shorter & more accurate.
Michele S,
Chicago, ILGreat service
Francisco had great customer service. Had a timely manner. Thank you!
Crystal B,
Chicago, ILKnowledgeable professional
Worked efficiently and effectively. Made suggestions for getting best use out of appliances.
Ruth M,
Chicago, ILTimely, friendly and professional
Eric R arrived on time, inspected my appliance, and explained everything very thoroughly. He was friendly and professional and I appreciate his expertise.
Viviana M,
Chicago, IL