754 S State St Reviews

Read reviews from customers who used our services at 754 S State St


Total reviews

234


Average Rating

4.6/5

Great service
May 12, 2026
Overall rating

The service technician was a terrifically nice guy who was very efficient and got the job done quickly and it was great to have the text messages about when to expect him.

Valerie T,

Chicago, IL
Washing Machine Flood
May 05, 2026
Overall rating

Quick response to my emergency request. Quick & efficient triage to determine the cause of the issue. Fixed and made sure I had no other questions or concerns.

Mikki M,

Chicago, IL
Knowledgeable and efficient service
April 01, 2026
Overall rating

Robert fixed my washing machine which required a few parts to be replaced. He was very knowledgeable and replaced the parts quickly.

Cathy L,

Chicago, IL
great job
March 13, 2026
Overall rating

very good work-- clean and very efficient in their work

Patti M,

Chicago, IL
Sears technician Dilan A.
February 24, 2026
Overall rating

Dilan came to my home ready to do his job to repair my applianc. He had a smile and very good attitude toward me and my home. He knows his job and does his job.

Wanda A,

Chicago, IL
Quality Service- can count on Sears
January 12, 2026
Overall rating

Knowledgeable service technician, very informative, insightful and helpful- he was thorough in diagnosing the issues with the dryer

Elaine L,

Chicago, IL
Technician
December 29, 2025
Overall rating

Technician was very efficient, answered all my concerns/ questions, and completed job in timely manner… excellent!

Gloria C,

Chicago, IL
Dryer repair
December 12, 2025
Overall rating

The gentleman came in and asked if he needed to put covers on his shoes. He came in and completed his job without making a mess. He was a responsible employee. I thanked him for his service.

Janie B,

Chicago, IL
Great and friendly
November 27, 2025
Overall rating

Was very helpful and kind. He wasn't able to fix it the first visit but able to solve the problem the second.

Shirley G,

Chicago, IL
Dryer repair
November 18, 2025
Overall rating

The best part of my experience with Sears Home repair warranty program was Horace. He did everything right. He called when he was on his way. He's professional and experienced. Now when it comes to your customer service you all rate zero stars. Your AI system doesn't work for the customers. Your system should call if the repair team will not make it. Don't let the customer take off time, cancel appointments, if the repair team will not make it the next day. I've paid out more monthly contract payments than I'll ever recoup in repairs. Fix this please!

Barbara B,

Chicago, IL