6909 N Loop 1604 E Reviews
Showing most recent reviews from verified customers of Sears Home Services
GE Dishwasher repair
David H, the technician was excellent. He was punctual, mannerly and worked hard to solve our issue. We were more than impressed!
Ted H, Canyon Lake, TX
An honest repair man
After looking over my washing machine, Rene said I'm sorry it's gonna cost around 2000 to fix this and I think you're better off to getting a new machine. I appreciated his honesty
Donna M, San Antonio, TX
AC repair
Very nice, polite, knowledgeable. He patched up our AC nicely and thus far if cooling much better after the second service call for the same problem . The only drawback is when our AC malfunctioned in this heat and we reported it May 15, 2025 the first visit on May 19 was unsuccessful in restoring the cooling. I called within 24-36 hours to inform Sears that the visit was unsuccessful and we really need it fixed ASAP in this heat as we are senior citizens with health problems. This didn't matter to the people scheduling. The very earliest they would send someone was June 2, 2025. This is unacceptable paying for a service after waiting several days and the service was unsuccessful and instead of being given priority to repair what was unresolved on initial visit we had been put at the back of the line again to wait for another appointment to complete the work. already been waiting on were
John M, Converse, TX
Sears Refrigerator Repair
Rene arrived on time, installed new part, and cleaned up everything.
John A, Spring Branch, TX
Review
Johnathan was very professional, answered all our questions, and communicated what the issue was and how it was fixed
Arevalo T, Cibolo, TX
LG Washing Machine Repair
Very thorough
Beverly P, San Marcos, TX
Great and quick service
Jonathan provided quick service that fixed the problem our appliance was having. He was respectful of our home and animals and showed great care during the job.
Dawson J, San Antonio, TX
Fridge repair
The repair job was about a 3+ hour job. John was efficient. The other repair man that y'all sent out did not want to do the job. I appreciate John and am so glad it's working again!!
Sarah H, Fredericksburg, TX
Great service
It took the company 2 weeks to get to me, but this is Texas and I understand. However, when the technician came it was an instant relief. Sambas knew his stuff and has my ac running in less than 10 mins.
Gregory T, San Antonio, TX
Microwave repair
Jonathan was very polite and efficient in fixing our microwave.
Amanda D, Marion, TX
