Paris, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 50 Reviews
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Used the ffuf2021aw0 as a salami drier. made 1.25 inch hole for humidif/dehumidif. Worked beautifully 5 months then stopped. Contracted Sears to do diagnostic for $114. Repairman refused ,said the hole nullified warranty. And the charges might be $140. Disappointed. This machine is too beautiful to throw away.Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at HomeServiceReviews@transformco.com and we will be able to see how we can help out. Please reference this review in your message, thank you.
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Could not fix my washer two costly no parts , but he told me how to do it myself , My dryer vacuum out , a little still dust inside nothing I haven't done myself. I have had Sears protection before I can see why I quite the plan long time ago . Everything in my house is from Sears , my lown mower is the only thing they could fix .Dear Eva, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Technician was very knowledgeable, had the part with him and made the repair quickly.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Our repair man gave us the best advice to get our refrigerator up and running.Thank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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Charles did a great job he very courteous.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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The quickness of the repair was outstanding Very easy to get service and only a day noticeDear Rick, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
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They said they would be here between 1pm and 5 pm,on 10-14-21 no one came or called ,we have been waiting since March of 21.William, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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My problem was corrected and Sears honored a 10 years warranty.Dear James, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician did not put all the parts back together! The rotating water dispenser and the drain cover were left unattached.Dear Linda, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Service guy showed up with attitude lied caught x3 now Refrigerator still not working???Dear John, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.