Lewisville, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 339 Reviews
-
I have canceled all my master agreements since the service is so bad. Except one third party tech named Jeremy L everyone else was rude and incompetent. I complained about the tech Anny E and he was sent again after a few weeks. Scheduling is a huge mess and no one else asked any accountability for anything. I have been on phone for hours (2.5 hrs straight on one occasion) with no help or resolution. After escalation twice and apparently my issue been sent to manager’s queue there was still no response or resolution. Cancellation the agreement is not an easy straightforward process either. Extremely disappointed!!!Hi, we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
-
service man did say, dryer is old and they don't make the part needed anymore.Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at HomeServiceReviews@transformco.com and we will be able to see how we can help out. Please reference this review in your message, thank you.
-
Had quick and reliable service. The washer is working again.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
-
After finally getting the part, technician was good.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
Works greatThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
Very Happy with the update regarding our motor being the issue not the belt. As such, we cancelled the repair and got a refund for the parts that were ordered and delivered. We also have bought another new dryer.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
-
Accidently ran across add on internet search. Did not even realize Sears was still providing this type of support.Dera Milton, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Repaired my Whirlpool washer last week. Sounds so much better!Dear Claire, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
The repairman fixed the problem quickly and was very professional and courteous.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
The technician knew what needed to be done, he didn’t waste time, he just fixed it. My dryer is better than ever now. So happy.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!