Lewisville, TX repair reviews

I used them a week ago and he was great

Kyle is terrific. I don't want anyone else!

Received excellent service from Brent

Service tech was excellent but was unable to repair my dryer because Sears system indicates 'part no longer available '. Part is actually widely available and I was able to purchase on the net. My required service fee was a waste.

Got me fixed under warranty when I did not think it would be

This was our 2nd call, 1st for actual service. We are happy now!!!

technition had never seen the item to be repaired before. Sears could not find a record of my service agreements in the past. Technition did not put our machine back in usable order while we are awaiting parts

Our freezer was not reaching the desired temperature to keep the food frozen. The tech was very thorough and professional.

The tech was thorough and found the source of the leak. Great job.

I was scheduled for a basic dryer cleaning and maintenance service, where my dryer had been functioning without any issues. The technician arrived and performed the service, though he was unclear what was to be done. When he concluded his work, I paid for the cost of the maintanance service. Two days later, I tried to use the dryer and it would not work. I do not know what the technician did to cause the issue, but I am being told that I will need another service call and will possibly be charged a $99 diagnostic fee. In short - the dryer was fine, the technician caused and issue, and now I will pay to have the issue fixed.