Hurst, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 177 Reviews
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I used the service this week and the serviceman was courteous and did a great job.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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The service was great and the repair was quickly done but the cost was way too expensive for the 30 minutes he was here. Literally $16/minute. Won’t be using service again.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Thank you for the ease of use in creating the appointment. For the repair representative showing on time and being so quick to resolve.Hi Cory, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Hope this is my last service requestThank you Michael B for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
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Initially I thought it was my icemaker that was not functioning when in fact it turned out to be the entire refrigerator... an appointment was scheduled immediately ... Day of service received phone call from tech stating he was 15 minutes out… When they arrived they confirmed that it was the refrigerator… As they proceeded to investigate… They found the compressor Add stopped working… I was impressed to know that they had another one available in their vehicle and proceeded to make the necessary repairs… I couldn’t of asked for more professional team than the ones who came to my home.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Courteous, helpful, friendly. A credit to your company.Hi Glenn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Quick service diagnosing the problem!!!Hello Gary, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Cory was the best tech we have had service our refrigerator. He knew what he was doing and did not try to find a reason to come back later to finish the job or put it off on another tech.Hi Norm, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I am always pleased when a Sears repairman comes to repair my appliances. I only want Sears repairmen not contracted out companies.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I scheduled the repair needed to fix a dishwasher heating element...the original established appointment date went by without a repairman showing up as expected and when I brought this to the attention of the dispatcher I was informed that he forgot and would accomplish this on another day...not factoring in that I now needed to take 2 days off work to have this item repaired and was being billed the same rate...no Bueno!CHRIS D, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.