Hurst, TX repair reviews

I’ve been using Sears for over 30 yrs. for all my appliances, they have always been there for all my appliance needs.

I always use Sears fir my appliance , they have never failed us.

Shane arrived on time and thoroughly checked my washer. Very pleasant and professional.

I have been waiting a long while, on a decision, for our washer. Parts cannot be ordered and there is supposed to be a decision on what the next steps will be.

I use the service and I am pleased with the on-time arrival, knowledge and excellent communication skills of the technician. However, the technician who came last time took a better care and use a portable vacuum to take out any lint that was difficult to reach.

Tech showed up on time & completed repairs in 5 Minutes

The tech was friendly and we discussed me buying a new washing machine since the cost of the repairs were higher than the code of the washer itself. He helped me settle on a brand and choose to stick with a top load before I went out to buy.

Scheduling the service involved dealing with a sales pitch on a new maintenance service but once through all that, the actual service technician arrived on time and was great. Very helpful and was quick to find the problem and get it fixed.

Repair person fixed problem but caused others . Left washer unplugged and when we tried to find out why wouldnt start also found the drain hose was not put back into the drain . We would have been flooded out again. The control panel on top of washer was not attached properly. It is still at an angle. Need a repair visit to fix things not completed by first repair person