Hurst, TX repair reviews

Charged me to replace a part that did not repair the problem. Second repairman tried his best, but could not repair an apparent electrical problem within the washing machine. Now I am waiting to receive the promised refund. So disappointed.

good assesment

Excellent customer care, very knowledgable & courteous & a great price.

Outstanding Service all the way. Adam is a Superior Technician. Asset to your company.

I've always been a fan of Sears service. My technician for this service though seemed uninterested and when I asked specific questions I was given non-committal answers. Honestly, he may have really known what he was doing but I was not left with a great feeling. The dryer still does not dry completely, even after this service and having the dryer vent cleaned, which makes me think he must have missed the issue.

Super Technician

Thanks for working on fridge

very good at all my needs!

Friendly. On time.

My unit is two years old. For the two summers since being installed it has broken down on us. When contacting for service its a week long wait to get repaired. A multi thousand dollar unit and installation brand new Kenmore unit should not brake down every year. I will not use Sears again for any home repairs.