Hurst, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 170 Reviews
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Cory was the best tech we have had service our refrigerator. He knew what he was doing and did not try to find a reason to come back later to finish the job or put it off on another tech.Hi Norm, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I am always pleased when a Sears repairman comes to repair my appliances. I only want Sears repairmen not contracted out companies.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I scheduled the repair needed to fix a dishwasher heating element...the original established appointment date went by without a repairman showing up as expected and when I brought this to the attention of the dispatcher I was informed that he forgot and would accomplish this on another day...not factoring in that I now needed to take 2 days off work to have this item repaired and was being billed the same rate...no Bueno!CHRIS D, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Very satisfied
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Technician came over and did a really good job
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The tech was very courteous, friendly, and very knowledgeable about the dryer. He gave my son and I some valuable pointers as we both have the same dryer.Hello, we are happy to hear the tech was very knowledgeable in their repair and explanations. We greatly appreciate and value your feedback. Thanks!
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Technician is an example for what service should be, friendly, respectful, to the point and quick
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Never came anybodyHello Gregorio, we are sorry to hear no one showed for your repair appointment. We would love to further assist you with this matter. Please look out for an email from our Care Team. Thank you.
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Customer satisfaction was primary goal and technician delivered.
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Issue resolved