Hurst, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 173 Reviews
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Initially I thought it was my icemaker that was not functioning when in fact it turned out to be the entire refrigerator... an appointment was scheduled immediately ... Day of service received phone call from tech stating he was 15 minutes out… When they arrived they confirmed that it was the refrigerator… As they proceeded to investigate… They found the compressor Add stopped working… I was impressed to know that they had another one available in their vehicle and proceeded to make the necessary repairs… I couldn’t of asked for more professional team than the ones who came to my home.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Courteous, helpful, friendly. A credit to your company.Hi Glenn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Quick service diagnosing the problem!!!Hello Gary, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Cory was the best tech we have had service our refrigerator. He knew what he was doing and did not try to find a reason to come back later to finish the job or put it off on another tech.Hi Norm, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I am always pleased when a Sears repairman comes to repair my appliances. I only want Sears repairmen not contracted out companies.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I scheduled the repair needed to fix a dishwasher heating element...the original established appointment date went by without a repairman showing up as expected and when I brought this to the attention of the dispatcher I was informed that he forgot and would accomplish this on another day...not factoring in that I now needed to take 2 days off work to have this item repaired and was being billed the same rate...no Bueno!CHRIS D, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Very satisfied
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Technician came over and did a really good job
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The tech was very courteous, friendly, and very knowledgeable about the dryer. He gave my son and I some valuable pointers as we both have the same dryer.Hello, we are happy to hear the tech was very knowledgeable in their repair and explanations. We greatly appreciate and value your feedback. Thanks!
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Technician is an example for what service should be, friendly, respectful, to the point and quick