Hurst, TX repair reviews

I used the service this week and the serviceman was courteous and did a great job.

The service was great and the repair was quickly done but the cost was way too expensive for the 30 minutes he was here. Literally $16/minute. Won’t be using service again.

Thank you for the ease of use in creating the appointment. For the repair representative showing on time and being so quick to resolve.

Hope this is my last service request

Initially I thought it was my icemaker that was not functioning when in fact it turned out to be the entire refrigerator... an appointment was scheduled immediately ... Day of service received phone call from tech stating he was 15 minutes out… When they arrived they confirmed that it was the refrigerator… As they proceeded to investigate… They found the compressor Add stopped working… I was impressed to know that they had another one available in their vehicle and proceeded to make the necessary repairs… I couldn’t of asked for more professional team than the ones who came to my home.

Courteous, helpful, friendly. A credit to your company.

Quick service diagnosing the problem!!!

Cory was the best tech we have had service our refrigerator. He knew what he was doing and did not try to find a reason to come back later to finish the job or put it off on another tech.

I am always pleased when a Sears repairman comes to repair my appliances. I only want Sears repairmen not contracted out companies.

I scheduled the repair needed to fix a dishwasher heating element...the original established appointment date went by without a repairman showing up as expected and when I brought this to the attention of the dispatcher I was informed that he forgot and would accomplish this on another day...not factoring in that I now needed to take 2 days off work to have this item repaired and was being billed the same rate...no Bueno!