Humble, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 269 Reviews
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great job,Hi Jason, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service tech was knowledgeable and efficient. Would certainly use him again.Hi Ranger, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician that diagnosed the problem was competent. The technician that installed the parts was competent. Parts took 20 days to arrive. We chose to buy from Sears instead of a home improvement store because Sears had the best rating on their warranty service contract. The repairs would have cost roughly $750, but because we had a contract, it cost us nothing. The 5 year contract cost $500 on day we bought the refrigerator. We will stick with sears warranty from now and buy at Sears store.Hi CLAIREBEAR,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Very professional and thorough.Hi Pete, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Took over a month and 4 visits to figure out what I needed. I still haven’t received my refund.Hi Trina, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to provide you with some assistance regarding the Refrigerators issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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Service was prompt, only problem was that parts not readily available due to pandemicThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Our warenty was still on, so we did not have to pay anything. Thank you!Hi Richard, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Glad my mower is now running.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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When I got the text at 11:32 a.m. that technician was on his way. He arrived at 1:07 p.m. The text should have said he was on his way to lunch. After he arrived he spent about 5 minutes looking at my refrigerator and playing on his phone he said he couldn't replace the seals and basically said buy a new one. Sears Repair: we fix some stuff.MICHAEL S, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I was impressed with how my mower turned so much easier after the technician finished.Thank you LINDA A for your 5-star rating! We thank you for your business and look forward to serving you again in the future.