Humble, TX repair reviews

First time that I have used Sears service and really appreciate their service and knowledge.

The technician was excellent!

Excellent service

On time and good job

so sorry the man could not stand up and both of his knees were no good but he only stayed less than 10 mins. and helped himself up to my kitchen bar stool and sat down the whole time he was here. He only spent 2 min's to look into the drum of my machine that was 5 yrs old and said over a thousand to replace the drum then he started talking about all his health problems and that he had been in the business over 45 yrs. Oh I am a senior and he was telling me how I should wash clothes too.

Use Sears for many years and was not disappointed

I used them black Friday and they were the bomb

Technician arrived on time, was expeditious in his work and resolved the problem.

He was here when he said he would be,and had it fixed in no time.

The online reservation process on my iPhone was clunky at best. I thought I had made a reservation for a Thursday, but when I conformed they had me for Saturday! I had to make a separate phone call to get a Thursday appointment. If you're going to have an online appointment system, I suggest it should work! But the tech who showed up on Thursday was excellent. Very professional, courteous & prompt. My refrigerator was repaired on the same call. It wasn't cheap...but that was not Sear's fault.