Humble, TX repair reviews

Refrigerator is working great and not leaking.

Knowledgable and very thorough

I used them to repair my washer. The repairman was great. I wish they rolled the service charge into the repair rather than a seperate charge

Technician was very helpful. I didn’t appreciate the system because my appointment was from 10 to 2 and nobody got there, I called and they told me that my appointment change to 2 to 4. They got there before 4, but I should had receive a call to advise me of the change.

Sears rescheduled initial appt. Tech had to call them for help in diagnosing! His service did not fix the problem. Sent him out again. Placed an $8.00 piece of.foam insulation saying no longer tubing needed as he initially said. Did not fix problem Sent him out again. Supposed to get here between 1 and 5. Got here at 6:30. No idea what to do! Called for a refund of the ridiculous cost of $323! Now saying has to send out another tech to make sure it's not working!

Handled my issue promptly and effectively

Repairs were diagnosed and completed, ice maker appears to be functioning properly. Repair man was a fine gentleman. Beware of the fine print on purchasing their home warranty. It still cost me for them to fix and repair, but it does work.

No show on Monday! 5/6/2019 Re-scheduled for Saturday 5/11/2019. for 10 Am to 2PM did not show up until 6 PM. Replaced ice maker. From Saturday 5/11/2019 till now 5/14 12 Noon, the ice maker has made 8 ice cubes! It is so slow it could work for Sears.

Sears overall has been very disappointing . After 3 weeks of dealing with you guys I finally had my dishwasher fixed . It’s been nothing but head ache and aggravation and I won’t be calling you again. Your customer service department has been disgraceful as well . I have quite the history in my record that you can feel free to review .

I wasted an entire afternoon waiting for the technician and it wasnt until after I called to complain that he bothered to call and tell me that he was still 30 minutes away. I'll find a new repair company that is more respectful of my time.