Humble, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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1–10 of 251 Reviews
  1. Excellent service

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    First time that I have used Sears service and really appreciate their service and knowledge.
    CONROE, TX
    January 06, 2020
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  2. Great service!

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    The technician was excellent!
    CONROE, TX
    December 19, 2019
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  3. HVAC/furnace systems checkout

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    Excellent service
    KINGWOOD, TX
    December 17, 2019
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  4. Great service

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    On time and good job
    KINGWOOD, TX
    December 15, 2019
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  5. I talked with a supervisor and he listened...it was a horrible service call!!!!!

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    so sorry the man could not stand up and both of his knees were no good but he only stayed less than 10 mins. and helped himself up to my kitchen bar stool and sat down the whole time he was here. He only spent 2 min's to look into the drum of my machine that was 5 yrs old and said over a thousand to replace the drum then he started talking about all his health problems and that he had been in the business over 45 yrs. Oh I am a senior and he was telling me how I should wash clothes too.
    HUMBLE, TX
    December 14, 2019
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    Hi Ronnie, thank you for taking the time to send us your feedback. We sincerely apologize for your repair experience. A member of our care team will contact you via email to assist you
    SHS social care. on December 29, 2019
  6. Timely and efficient

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    Use Sears for many years and was not disappointed
    KINGWOOD, TX
    December 06, 2019
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  7. Wonderful service

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    I used them black Friday and they were the bomb
    HUMBLE, TX
    December 03, 2019
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  8. Refrigerator repair

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    Technician arrived on time, was expeditious in his work and resolved the problem.
    KINGWOOD, TX
    November 25, 2019
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  9. Great service

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    He was here when he said he would be,and had it fixed in no time.
    SHEPHERD, TX
    November 25, 2019
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  10. Overall Good Experience

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    The online reservation process on my iPhone was clunky at best. I thought I had made a reservation for a Thursday, but when I conformed they had me for Saturday! I had to make a separate phone call to get a Thursday appointment. If you're going to have an online appointment system, I suggest it should work! But the tech who showed up on Thursday was excellent. Very professional, courteous & prompt. My refrigerator was repaired on the same call. It wasn't cheap...but that was not Sear's fault.
    HUMBLE, TX
    November 25, 2019
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