20131 Highway 59 N Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (417 reviews)
Wonderful service
May 07, 2025
Overall rating

Paul was great! On time, friendly, and clearly answered my questions about my dryer. He was able to repair the issue and left me a happy customer.

Audra, Porter, TX

Answered prayer!
May 02, 2025
Overall rating

He was very polite, honest and efficient. AND he got my A/C running again. I would trust him with my business anytime!

Francheska J, Atascocita, TX

Friendly & Knowledgeable
April 26, 2025
Overall rating

Kelvin was so great. Very knowledgeable, friendly and courteous. He resolved my issue in under 10 minutes!

Marie M, Humble, TX

Repair of icemaker
April 24, 2025
Overall rating

Very polite and very helpful. Explained everything very precisely.

Eunice M, Humble, TX

Great customer service
April 24, 2025
Overall rating

Tony went above and beyond to get our refrigerator working. Great customer service!

Donna C, Coldspring, TX

Rate Floyd V service provided
April 23, 2025
Overall rating

Inclement weather delayed 9:00 AM arrival to 11:25 AM. Floyd V notified of rescheduled arrival by text. He arrived promptly and apologetically. He diagnosed the microwaves condition & contacted Sears the Model Number to find the part is unavailable. Informed replacement information would be forthcoming. Advised me builder installed GFI plug needed removal & replaced with compatible Non-GFI plug. Floyd was thorough in his assessment, friendly cordial as he went about his job promptly &: efficiently. I rate Floyd *****.

G Max, Humble, TX

Best Tech
April 21, 2025
Overall rating

Very knowledgeable about refrigerator. Respectful and friendly gentleman. Grateful that Sears has tech like him.

Joe V, Splendora, TX

Service support by Tony
April 20, 2025
Overall rating

Following the unsuccessful effort by an earlier repair agent, we were very impressed and pleased with the professionalism and competence of Tony. He quickly and correctly diagnosed the problem with our refrigerator and promptly remedied it. He is a credit to your service group and we would be happy to have him service our appliances any time.

Everett C, Cleveland, TX

Great
April 17, 2025
Overall rating

Tony was great. Very professional and polite

Donna C, Coldspring, TX

Service Representative
April 15, 2025
Overall rating

He was very nice and knowledgeable. Repair was satisfactory. Thank you.

Arthur E, New Caney, TX

Average Rating: 4.7/5 (417 reviews)
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