Denton, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 132 Reviews
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He replaced the circuit board, but did not check the compressor. Fridge still does not cool.Hello Ronald, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Repair person was timely, friendly, knowledgeable, helpful, fixed the fridge, and gave us encouraging information on the old refrigerator.Hello John, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Nice guy, fast, thorough.Hi Sue, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Was suppose to come and fix dryer. Came out told me what I already knew. About $100.00 throwed down the drain for nothingSAM K, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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We were told the part would arrive for the service but it did not. We are waiting on our refund. Please expedite the refund.HI CYNTHIA ,We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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14 hours after having our ice maker replaced it still isn’t working - now Three weeks after the initial problem. $2300 for my service contract and this is what you get.
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WELL PERFORMED
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So glad I can still get repair on my Kenmore refrigerator. The ice maker when out and even though it took 2 service calls to get it fixed, I'm just glad it could be fixed and I didn't have to buy a new refrigerator. The service guys were nice and fixed the problem. I don't understand why they can't bring parts with them. That was the delay in the repair.
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Since the oven was delivered on Nov. 11, not as indicated here, I have been unable to reach the repairrrman who was supposed to install the oven. It is still sitting outside and the damaged oven is still in the wall, unable to use it. So dissatisfied with SearsHi Patricia, thank you for taking the time to send your feedback. A member of our care team will contact you via email to assist you.
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Repairan on final visit was nice and thorough. Checked other appliances and found problem and had part to fix.