Beaumont, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 90 Reviews
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Thomas did a wonderful job. Very knowledgeable and very thorough . He restored my trust in Sears repair folks
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Mark was my service tech and did amazing. The service was scheduled quickly and parts arrived on time.
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Took off work to be home for the 3 hour window and no call, no show. I called the call center and was told "you're next, he's running behind" At 9:15 PM i called back AFTER 6 HOURS OF NO CALL, NO TEXT, NO EMAIL as to a status update. The overseas rep said "I can't tell you any he couldn't come cause he left no notes" Enough said, cancelled appointment. Come on Sears.. You're on a sinking ship and you're drilling more holes in the hullHi Thad! Thank you for taking the time to bring this to our attention. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter
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I was very pleased with the service technician--his timing and his demeanor were impeccable.
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The technician just measured temperature of water, did not believe me. No work was performed.Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
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Thank you for taking the time to bring this to our attention. We hate to see that you have had an experience like this and apologize for the inconvenience. We will be forwarding this information on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.
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Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.
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Thank you for taking the time to let us know about your recent service visit. We love to see that you had a great experience. We appreciate your business and look forward to assisting you in the future.
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good service been heer before very nice person n time knew what the problemWe love to see this!! Thank you for taking the time to let us know about your recent service visit. We are thrilled to see that you had a great experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Kept me apprised of arrival time and completed check of refrigerator in a timely manner. The problem had corrected itself before the repair man arrived. He explained why and gave me tips on watching for this problem in the future.We love to see this! Thank you for taking the time to let us know about your recent service visit. We are thrilled that you had a wonderful experience. We appreciate your business and look forward to assisting you in the future.