Beaumont, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 119 Reviews
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After parts arrived had to wait for serviceman to make repairs. His appearance was somewhat unprofessional. He replaced parts and refrigerator still did mot cool.Annette, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Repairmen came out then it took two weeks to get rescheduled. Then another week due to serviceman being sick. Then that was no the right part. So another two weeks to find the right problems and order part. Then two weeks to get it fixed. Now 11 days later throwing the code to the same part that was replaced. I am finished with SearsJUDY E, we apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I’ve used them several times and I wouldn’t call anyone else!Dear Cathy, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service technician replaced the compressor under the warranty (10-years). I did not know about the 10-year warranty until after he left. He did not tell me and I paid for the labor and the cost of the compressor. I will contact Sears to get the refund of the cost of the compressor.Dear Delia, We see that refund request for $440.43 was already submitted. Your refund request is currently pending. Once the request is successfully processed, our team will get back to you within 24-72 hours from the processed date.
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The guy came and put in the parts they charged me $500 for, but the washer still doesn't work.Hi Robert,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Technician was extremely knowledgeable, professional and performed work quickly.Dear Adam, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I am happy with the repair service.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family
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All working well with the dishwasher!Dear Sheila, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Arrived when said he would and took care!Hello Ann, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I've had them come a couple of times and he took care of the problem!!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!