Beaumont, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 106 Reviews
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Thomas did a great job.Hi Jo,Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Was on time and did the job! Second repair for same problem! Should get a new one if it happens again!
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The young man was professional and very well mannered. Did a good job and explained the repairs to me.
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All our appliances are on a Service Contract with you. Your techs have always given us great service.
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The repairperson was vwery knowledgeable and quickly diagnosed what the problem was with the dryer.He had the parts he needed with him and quickly got us going again.
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Refrigerator still not repaired. Waited a week for 1st service call, not repaired. Waited another week for part to arrive and 2nd service call, not repaired. Now I'm waiting a 3rd week for another service call. It seems to me that if a service call repair does not repair the issue, the repair person should return the next day to investigate the reason his repair did not work.Hi Mary, thank you for taking the time to send your feedback. We apologize for your repair experience. Do you still need assistance? A member of our care team will contact you via email, to assist you further.
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Use them annually for service on my machines.
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I used them every year. Dependable
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He did a good job
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Original call August 27. Today’s date October 10. Dishwasher is still broken. I have been canceled so many times I can’t count. One date was no call no show. Stayed home four hours. Tech ordered random parts. Never came to look at dishwasher. Multiple attempts to contact a manager or supervisor. No return call.