Beaumont, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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1–10 of 101 Reviews
  1. Still not repaired after 2 service calls and 3 weeks of waiting

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    Refrigerator still not repaired. Waited a week for 1st service call, not repaired. Waited another week for part to arrive and 2nd service call, not repaired. Now I'm waiting a 3rd week for another service call. It seems to me that if a service call repair does not repair the issue, the repair person should return the next day to investigate the reason his repair did not work.
    HULL, TX
    December 06, 2019
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  2. good service

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    Use them annually for service on my machines.
    BEAUMONT, TX
    November 20, 2019
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  3. great work

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    I used them every year. Dependable
    BEAUMONT, TX
    November 20, 2019
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  4. Did a good job

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    He did a good job
    SILSBEE, TX
    October 28, 2019
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  5. Severe lack of communication

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    Original call August 27. Today’s date October 10. Dishwasher is still broken. I have been canceled so many times I can’t count. One date was no call no show. Stayed home four hours. Tech ordered random parts. Never came to look at dishwasher. Multiple attempts to contact a manager or supervisor. No return call.
    SOUR LAKE, TX
    October 10, 2019
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  6. My refrigerator is still not fixed !!!

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    Terrible , was here for 3 hours and nothing is fixed .
    LUMBERTON, TX
    September 12, 2019
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  7. Fast and great service

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    Appointment was quick to schedule, quick to execute and did the job
    BEAUMONT, TX
    August 29, 2019
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  8. Washer Repair Complete!

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    The actual repair was seamless. The shipping of the parts was a disaster. After waiting a week for the part to arrive and scheduling a visit, the first shipment was so poorly packed for shipping the piece was broken in several places. That means, once again ordering the part and waiting another week for it to arrive and to be placed back on the service schedule.
    BEAUMONT, TX
    August 24, 2019
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  9. Great Serviceon

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    They came out August 1st happy with job performed oops found a cable left loose hanging down laying on mower deck .
    KOUNTZE, TX
    August 05, 2019
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  10. Quick and efficient

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    We need our contract. Thank you
    BEAUMONT, TX
    June 16, 2019
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