1000 San Jacinto Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (119 reviews)

Noelia V

May 21, 2025

The technician was very knowledgeable and friendly.

Source: Google

Customer service response - Thank you for your positive feedback, Noelia! We're glad to hear that our technician was knowledgeable and friendly.

Sears Home Services on May 20, 2025

Alamdar A

May 19, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 19, 2025

Toni J

May 15, 2025

Mr. Paul was very fast. He knew exactly what he was doing. Very polite and nice. Glad to have my dryer back! Thank you!

Source: Google

Customer service response - Thank you for your positive feedback, Toni! We're glad to hear that Mr. Paul was fast, polite, and got your dryer back in working order.

Sears Home Services on May 15, 2025

Diane T

May 13, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 13, 2025

James H

May 11, 2025

The Technician was very knowledgeable and friendly. He took the time to show me what he was doing the whole way though the process.

Source: Google

Customer service response - Thank you for your positive feedback, James! We're glad to hear that our technician was knowledgeable and friendly, and took the time to explain the process to you.

Sears Home Services on May 11, 2025

Amanda R

May 05, 2025

Technician was helpful and didn't do work on my machine, but helped me with the warranty.

Source: Google

Customer service response - Thank you for your positive feedback, Amanda! We're glad to hear that our technician was helpful with your warranty.

Sears Home Services on May 05, 2025

Chris C

April 30, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 30, 2025

Pamela E

April 30, 2025

Francisco was very thorough in explaining my options and the cost. Sears repair has always taken care of us.

Source: Google

Customer service response - Thank you for your positive feedback, Pamela! We're glad to hear that Francisco was thorough and that Sears Repair has consistently taken care of you.

Sears Home Services on April 29, 2025

Terry H

April 27, 2025

Technician was fine. Issue is with machine.

Source: Google

Customer service response - Thank you for your feedback, Terry! We're glad to hear the technician was fine, and we hope to resolve the issue with your machine soon.

Sears Home Services on April 27, 2025

JoLynn B

April 27, 2025

Our SEARS Appliance Repair Technician, Roy, was wonderful and we received excellent service on our LG dryer repair.

Source: Google

Customer service response - Thank you for your positive feedback, JoLynn! We're happy to hear that Roy provided wonderful service on your LG dryer repair.

Sears Home Services on April 27, 2025

Average Rating: 4.5/5 (119 reviews)
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