1720 Old Fort Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (176 reviews)

Scooba’s C

May 23, 2025

Great service Good people

Source: Google

Justin-Victoria C

May 23, 2025

Our technician was extremely professional. I couldn’t have asked for more.

Source: Google

Lisa P

May 23, 2025
Source: Google

Marina F

May 21, 2025

My technician was the best, very knowledgeable of the service that I needed and a real gentleman!

Source: Google

Customer service response - Thank you for your positive feedback, Marina! We're glad to hear your technician was knowledgeable and a real gentleman.

Sears Home Services on May 20, 2025

Davis P

May 19, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 18, 2025

Gerene F

May 15, 2025

Our technician John was great. However the A1 and dispatcher info is terrible! Sears communication is terrible. They over schedule and caused our situation to take 2 weeks. Window of 8-5 is unacceptable! I would have missed 7 days of work had I been a working woman.

Source: Google

Customer service response - Thank you for your feedback, Gerene. We're glad to hear John was great, but we're sorry for the communication and scheduling issues you faced.

Sears Home Services on May 15, 2025

LarryBinMTN

May 15, 2025

Professional, thorough, did an excellent job

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear our service was professional, thorough, and excellent.

Sears Home Services on May 14, 2025

Daniel J

May 14, 2025

The technician and his trainee were very knowledgeable and extremely nice. My wife and I very much appreciate the service.

Source: Google

Customer service response - Thank you for your positive feedback, Daniel! We're glad to hear the technician and trainee were knowledgeable and nice, and that you appreciated the service.

Sears Home Services on May 13, 2025

Samad A

May 12, 2025

Technician was great, communicated well and took the time to explain what was going on

Source: Google

Customer service response - Thank you for your positive feedback, Samad! We're glad to hear the technician communicated well and explained everything clearly.

Sears Home Services on May 12, 2025

tom B

May 12, 2025

Excellent service

Source: Google

Customer service response - Thank you for your positive feedback, Tom! We're glad to hear you received excellent service.

Sears Home Services on May 12, 2025

Average Rating: 4.5/5 (176 reviews)