1000 Rivergate Parkway Ste 5 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (50 reviews)

Michael G

June 29, 2025

Great experience and very helpful. Will absolutely request him again!

Source: Google

Customer service response - Thank you for your positive feedback, Michael! We're glad to hear you had a great experience and found our service helpful.

Sears Home Services on June 29, 2025

Joshua S

June 18, 2025

Very courteous and a pleasure to work with. Notified me 30 minutes prior to arrival and was very professional and knowledgeable to help us resolve our appliance issue.

Source: Google

Customer service response - Thank you for your positive feedback, Joshua! We're glad to hear our technician was courteous, professional, and knowledgeable in resolving your appliance issue.

Sears Home Services on June 17, 2025

Judy P

June 05, 2025

Excellent Service. Billy was in and out at no time he knew exactly what was wrong with our unit, very thorough. Thanks

Source: Google

Customer service response - Thank you for your positive feedback, Judy! We're glad to hear that Billy provided excellent and thorough service.

Sears Home Services on June 05, 2025

Lori K

June 03, 2025

The technician did a wonderful job spent a lot of time trying to figure out the issue with the dryer, unfortunately LG did not tell him that it was an all in one unit and he was not prepared to fix the issue.

Source: Google

Customer service response - Thank you for your feedback, Lori! We're glad to hear our technician was dedicated in trying to resolve the issue, and we apologize for the oversight regarding the unit type.

Sears Home Services on June 03, 2025

sherltyler50

May 27, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 27, 2025

Thomas P

May 20, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 20, 2025

Karen P

May 19, 2025

The technician was very professional and friendly. They are right on time and do great work.

Source: Google

Customer service response - Thank you for your positive feedback, Karen! We're happy to hear our technician was professional, friendly, and punctual.

Sears Home Services on May 18, 2025

K K

May 09, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 09, 2025

Rodney G

May 08, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 07, 2025

deborah C

May 04, 2025

Arrived on predicted time, very professional & friendly service repair man!

Source: Google

Customer service response - Thank you for your positive feedback, Deborah! We're glad to hear our technician was punctual, professional, and friendly.

Sears Home Services on May 04, 2025

Average Rating: 4.2/5 (50 reviews)