1000 Rivergate Parkway Ste 5 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thomas P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 20, 2025
Karen P
The technician was very professional and friendly. They are right on time and do great work.
Customer service response - Thank you for your positive feedback, Karen! We're happy to hear our technician was professional, friendly, and punctual.
Sears Home Services on May 18, 2025
Janette K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 12, 2025
K K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 09, 2025
Rodney G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 07, 2025
deborah C
Arrived on predicted time, very professional & friendly service repair man!
Customer service response - Thank you for your positive feedback, Deborah! We're glad to hear our technician was punctual, professional, and friendly.
Sears Home Services on May 04, 2025
james W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 17, 2025
Lisa B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 27, 2025
Dwight S
I waited for 9 plus hours on Friday with no communication and got an email after 5PM telling me they had rescheduled my appointment, with NO explanation why. Then I got an email on Monday night they would be there between 8 and 9AM. Did not show up until after 11:30AM. Technician was thorough and did a great job. Very poor customer service on getting to the call and communicating with the customer on when they will be there.
Customer service response - Thank you for your feedback, Dwight. We're glad to hear the technician did a great job, but we apologize for the communication issues and delays you experienced.
Sears Home Services on February 04, 2025
Shelley C
Excellent. Very professional and took care of the problem quickly!
Customer service response - Thank you for your positive feedback, Shelley! We're pleased to hear you found our service excellent and professional.
Sears Home Services on December 12, 2024
