Goodlettsville, TN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 442 Reviews
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Richard was exemplary in providing service, courtesy, and attitude. Thank you and thank Richard for meDear Ruth,Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Good job for meDear Debbie, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Next day service and repaired. Only negative was the online scheduling. It did not have an appointment available until 7 days later. Used the chat function and found an appointment the next day.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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would ude again.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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My go to for fast dependable serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business
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Problem fixed even though bad communication from tech. Tech asked me to sign his phone a couple times and would only verbally tell me why im signing. I asked to read what I'm signing for and I got attitude from tech like it was a bother for him. I refused to sign first one and he signed cust refused on it cause I wanted to read what I was signing for. I'm not a fan of sign here I'll show you after you sign. At that point it's to late. Very knowledgeable about repair though.We are sorry to hear we did not meet your expectations. Our products ship directly from the manufacturer and at times do not contain instructions. If you are needing further assistance obtaining instructions, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a Parts Direct chat representative.
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Arrived on time and was very efficient. Explained the problem and what he was going to fix, any part he was to order and the timeline I should expect. Great experience!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Honest and fast problem solverDear Maria, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I had them come out a few days ago, to repair a washing machine. I'm only home at certain hours during the day and the technician worked around my schedule. He was also very friendly, personable, and finished my repair in a timely manner. My family and I have used them for many years and will continue to do so.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Good serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!