Greenville, SC repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 149 Reviews
-
Knew what he was doing.Dear Chris, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Maintenance ServiceHi John, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Our lawn mower is running like new again. Thank you for the job well done . NoHI JOEL ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
I used them to solve an ice build-up issue in the freezer. They came out and made the repair the same dayHi Bill, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
The gentleman came in looked at the problem solve the problem fixed the problem cleaned up and leftThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
After being replacing the freezer dorr and the mother board, they were unable to complete the repair. The original issue was the ice makwr would not work and it still did not after the repairs were made. They told me it culd not be repaired and to go back to Sears. The Sears Home Service folks sent me to the Master Protection Team to get the refrig replace under the master protection warranty I purchase when I bought the refirg. I have call the number giving three times and was on hold for 56, 48 and 45 minuts, respectively without ever getting to a live person. This is not right! The warranty isn't worth a darn if you can't ever get through. The message always says "we're experiencing a high volume of calls right now, please hold, we appreciate your patience". I'm looking forward to hearing back to this posting!We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Have used them in the past with excellent resultsHi Mary, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Used them in the past with excellent resultsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Wrong diagnosis. Parts ordered and installed that did not fix, And could not have fixed the problem. When I tried to resolve the issue with customer service, on each occasion they refuse to give me the number for customer service, and when they dialed, no one answered. Technician was unsure of The problem, and indicated different parts were needed, and then changed his mind.Hi Edward, We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
-
Did a great job in researching my options for new Heat Exchanger. Made sure completely understood my options. Thank you for your help. We will be replacing the unit with Sears.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.