Warwick, RI repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars

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  1. Prompt and knowledgeable service

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    We had a problem with our Kenmore Elite range and the person who performed the service diagnosed the problem very quickly and was able to fix the problem immediately.
    WARWICK, RI
    July 15, 2019
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  2. Great service, too costly

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    The tech was great, but the labor cost was $241 and he was here about an hour.
    WESTERLY, RI
    July 08, 2019
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  3. Service

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    Great service. Was able to fix my a/c.
    N PROVIDENCE, RI
    July 08, 2019
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  4. Master Protection Plan Proved Fruitful

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    I purchased a Master Protection Plan for Sears for my 1977 central a/c unit. It included an annual inspection/maintenance. Dave, the technician who had been servicing my the unit for years, noticed that the unit was not functioning properly. He ordered the necessary parts and basically rebuilt the entire unit. It is now working to optimum efficiency. And parts and labor were covered under the plan. Thank you Sears and thank you Dave. The only criticism is that Sears Repair does not give you any information as to the technician’s expected arrival until the day of the service so it is hard to plan the day.
    E GREENWICH, RI
    June 19, 2019
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  5. Repair GE washer

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    Great efficient service
    HOPE, RI
    June 13, 2019
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  6. Has always been great service.

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    Courteous, friendly, professional service people!
    NARRAGANSETT, RI
    June 06, 2019
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  7. Great Service

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    I used them previously and it was great . Efficient technician very courteous! Highly recommended!
    PROVIDENCE, RI
    May 31, 2019
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  8. Knowledgeable, courteous service

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    I appreciate that the same technician has been servicing my A?C for several years.
    E GREENWICH, RI
    May 28, 2019
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  9. Our freezer is cold again

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    Did a thorough job and got it fixed.
    PROVIDENCE, RI
    May 12, 2019
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  10. great Service, but poor communication

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    I was told the technician would arrive sometime between 8:00am and 5;00pm. But he didn't show up until 6:00pm. I was never updated on his arrival. I waste an entire day waiting!!! That is not acceptable!!! The technician did apologize and told me there were scheduling problems, but I should have receive an automated call telling me when he would arrive, which I never received.
    WESTERLY, RI
    May 04, 2019
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