Warwick, RI repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 432 Reviews
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The service technician completed the repair and explained the repairs. He was very knowledgable, efficient and courteous.Dear David, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Used them a week .Nobody has return phone call in checking on dryer partDear Patsy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very unhappy. Not easy to get in touch with them. They charged me almost $400, made me pay up front. Then had the repair scheduled 1-4pm, guy showed up close to 7pm. “Repaired” the washer with a new door switch. Only ran it one time before it broke again. Still not workingDear Katherine, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Arrived in time frame specified and diagnosed problem quickly. He was able to have the part delivered that day and came back later for the repair. Pricey labor but happy with the service.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I was able to schedule an appointment right away, and the tech showed up on time, and made the needed repair.Dear Glenn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Been over 2 months ...no contact from anyone at Sears....then got text they were coming...NEVER CAME...part no longer availsbleDear Frank, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I have used Sears previous and had a good experience, this time I was very disappointed with the service and call center. They were uninformative and after one call out and a mint of waiting for them to show, the service tech was in and out in 5 minutes with nothing being looked at or diagnosed. Based off what was said to him and the call center he stated you need to purchase an new appliance due to it being 10 years old. Could have been done over the phone and save a service call for them to not even talking a tool out.Dear William, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Knowledgeable technician.Dear Joan, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Gary was very helpful and knowledgeble.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The repair service was excellent Richard did a great job !Hi Laurie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!