Warwick, RI repair reviews

Quick to schedule and came back to fix the problem after diagnosing what was wrong. Great service.

I used the company last week. I had a leak in the basement where the tub overflowed. I had to get a plumber in to replace the pipe and a new drainage system.

On time, fair and accurate assessment.

I used the dry the same day and it worked great.

I can't say enough good things about the service tech who repaired my refrigerator. He called in advance to say that he would arrive in 15 minutes and asked which door we preferred he go to. He was pleasant and courteous. He answered all of our questions about the repair and about why this appliance and my previous fridge both broke down at exactly 3 years and 10 months. He even answered my husband's questions about another appliance that was broken. I will not hesitate to buy my appliances from Sears in the future due to the excellent service I received.

We had a problem with our Kenmore Elite range and the person who performed the service diagnosed the problem very quickly and was able to fix the problem immediately.

The tech was great, but the labor cost was $241 and he was here about an hour.

Great service. Was able to fix my a/c.

I purchased a Master Protection Plan for Sears for my 1977 central a/c unit. It included an annual inspection/maintenance. Dave, the technician who had been servicing my the unit for years, noticed that the unit was not functioning properly. He ordered the necessary parts and basically rebuilt the entire unit. It is now working to optimum efficiency. And parts and labor were covered under the plan. Thank you Sears and thank you Dave. The only criticism is that Sears Repair does not give you any information as to the technician’s expected arrival until the day of the service so it is hard to plan the day.

Great efficient service