Tulsa, OK repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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  1. customer service was not good.

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    A gentleman called me to let me know he was running super late and he would arrive after 5, i told him no problem see you then. Then i hear the door bell, i open the door and there was a gentleman there and proceeded to walk in my house, i had to stop him and asked excuse me can i help you. He said, I came to look at your washer and dryer. I said are you from Sears? He said, well yea, I asked him for his name, he said Vernon. He looked agitated, tired, all of the above. It was just an unpleasant experience all the way around. I understand that maybe he was tired but I wish it could have gone better.
    COWETA, OK
    May 16, 2019
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    We apologize for the tech's behavior. We appreciate your feedback and your business. Thanks!
    SHS Social Care Team. on May 17, 2019
  2. timely, and professtional service

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    fixed a difficult problem in good time works great now
    MANNFORD, OK
    April 21, 2019
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  3. Great Service

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    He was out a week ago and again the next week. Both times was great service.
    Tulsa OK
    January 15, 2019
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  4. Overall rating

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    November 28, 2018
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  5. Great service.

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    Very pleased with service. Tech was right on time.
    BROKEN ARROW, OK
    November 09, 2018
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  6. What I didn’t like

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    I contacted Home Seevices about a problem with my gas grill. Part was ordered and sent but I never received the part. Called again and rep told me my part would be arriving in 5-7 business days. Come to find out, it was never shipped or even an order filled out to shop. Contacted again, an appt. with a service tech was set up, he arrived nice and early, had to order the part since I was told earlier that the part was unavailable and they didn’t know when it would be available. I got the part in 3 days like I was informed. The service tech apparently knows more about availability than the company.
    TULSA, OK
    September 23, 2018
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  7. TECH KNEW WHAT HE WAS DOING

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    TECH NO. 0672451 HAS BEEN HERE SEVERAL TIMES BEFORE WORKING ON THE MOWER AND ALWAYS STAYS IN CONTACT TO LET ME KNOW WHEN HE WILL BE HERE. HE IS THOROUGH, PROFESSIONAL, A GENTLEMAN AND WELCOME IN OUR HOME.
    TULSA, OK
    September 18, 2018
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  8. Treadmill repair

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    Replaced belt and general maintenance. Quick and prompt service.
    TULSA, OK
    September 10, 2018
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  9. Overall rating

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    August 25, 2018
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    July 18, 2018
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