Tulsa, OK repair reviews

Cameron was professional, knowledgeable and efficient in his diagnosis of our appliance and its repair

I called and they were right on time.

Glad to know it was just my heater in my fridge and nothing too big to handle.

The technician was very helpful and understanding with my 83yr old mother in law

He diagnosed then problem and fixed it in 15 minutes. The inability to properly drain the wash was due to a faulty door lock switch.

Enjoyed the technician and her work. very efficient, thorough

Back up and running

I will NEVER buy anything from Sears. My fridge went out, and I had to wait 2 weeks for a service call. Originally I called a local repair person to come check. He told me the compressor was out but would probably be covered under my warranty. He suggested I call sears. I followed his suggestion and confirmed he was correct. Sears said they only work Tuesday and Thursday and it would be 2 weeks before they could come out. When the repairman finally arrived, he confirmed the compressor was out (which is what I told them when I called), but they did not have the part, and it would have to be ordered. Now waiting another 2 weeks for the next available appointment. The part/compressor was under warranty, but his labor was not. His labor was $340. WOW. He was here less than 1 hour. The local guy was soooo much cheaper per hour. My fridge is finally fixed but was a pain doing without a fridge for 24 weeks.

Technician, Mitch, very knowledgeable and as result did not need one of the parts ordered.

Everything was done to my satisfaction.