Norman, OK repair reviews

Our tech was thorough and helpful and efficient , loved that he had the correct product on hand and an original part not a refurbished one, since our master service plans require a new part.Excellent tech!

I wouldn't recommend them to anyone! My refrigerator stopped working two months ago so I called them to come out and take a look at it. Since then, they have been out six times and the refrigerator still isn't working. I was charged an insane amount of money for the first repair that didn't fix the problem and upon requesting a refund, I was told that I would be receiving an email within one week to confirm my refund amount. I still have not received that email. Each time they have to come back out, the earliest appointment they have available is 1-2 weeks away. That being said, they repairmen that have been out to our house are very friendly and helpful, but unfortunately, this doesn't offset the fact that we still do not have a working refrigerator after two months of dealing with them.

Service person came right in and knew what was wrong..ordered the part and came back and fixed my oven...

Great service.

John came to our home and repaired my ice maker so it finally works! It has been 4+ months since it has. He really is the best repairman Sears has. The other great one (Rick)retired. Ask for his tech (42937) number to get him. I know I will!

Recent rains kept yard too wet. Have not used riding lawn mower since maintenance. Unable to assess.

My dishwasher is working fine now! I’m so glad I purchased the service agreement.

MADE IT FAST AND EASY.

I believe this is the 3rd time someone from Sears has been out to make a repair on our frig. It still doesn't work!

Pleasantly surprised to get an appointment so quickly. The technician was friendly and efficient.