Dayton, OH repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 88 Reviews
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I called on Saturday morning regarding dishwasher that would no longer drain. Serviceman came out that very afternoon! Very courteous and knowledgeable.Hello Gary, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears! We appreciate any and all feedback from our Members and will share your experience with our service team.
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I was extremely satisfied with the knowledge and quality of the servicemenHi JAMES ,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The 2 repairmen were supposed to fix the bottom freezer door of my Kenmore Elite refrigerator, model no. 795.77563600, so that it would close completely on the left side. They said they had to remove the freezer door, but they were not sure how to take it off; however, they finally managed. The day after they left, I opened the freezer and the door sprang forward. It is supposed to remain upright unless you tug on the door to make it tilt. There is a big movable tray inside the freezer that had operated just fine before they worked on the freezer. Now I cannot get it to slide at all. Needless to say, I am not happy with the quality of their service! I will be asking for someone other than the same repairmen to come and get my freezer fixed.
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Having a functioning dryer after 2 weeks is a needed relief!
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Fast fix on treadmill.
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Competency
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Temporarily repaired dishwasher didn’t offer any other solutionsHello Richard, we appreciate you taking the time to send uf your feedback regarding your recent service. We apologize your service did not go as expected. A member of our care team will contact you via email to assist you. Thank you.Thank you so much for taking the time to share your experience and feedback with us. We are so sorry to hear that this happened. We would like to look into this more on your behalf, we will be reaching out to you via email requesting more details. Thanks!
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Very nice and polite young men. Did a great job!Hi Rick & Pam, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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They were timely and professional, unfortunately the door still won't stay shut.
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The tech was wonderful. Efficient polite and got my problem solved quickly. Will for sure use this service again.