Columbus, OH repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 220 Reviews
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Two different techs came, one identified the issue and ordered parts, which came in 3 days (3 parts) and then another to install. Both wonderful techs who were pleasant to have in our home and clearly knew their stuff.Thank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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Technician arrived over one hour late, after I had to wait from 8.00am until 6.00pm. Upon arrival he told me that he was unable to service the appliance because he had no experience with the brand. This was after I had been assured by Sears that they did service the brand in question. Needless to say this was most frustrating.Dear Michael, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Probably never use again given outlandish pricing & poor customer serviceDear Lj27, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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My dryer worked long enough to dry three loads of clothing before it quit again. This time I think it's the timer.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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250 labor fixed or not, never showed up to appointment, no communication, extremely frustrating and will never use again.Thomas, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I am always satisfied with the services that I receive from Sears. I will always continue to use Sears.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Good serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used them a year ago and received the same outstanding service this year.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very nice peopleHi Archie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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You scheduled my refrigerator maintenance check for November 30. If you have October 21 on your schedule for my refrigerator, no one came.Hello Kathie, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.